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Grant with the iPad  (Source: BBC News)
Apple wants a court order

Losing someone can be a very difficult time, and we cling to their possessions as a way of holding onto them. But what happens when that possession is an iPad on lockdown?

According to BBC News, 26-year-old Josh Grant from London and his four brothers are experiencing this very issue. Their mother recently passed away from cancer, and left her iPad to the men in her will.

It was decided that the oldest brother, Patrick, should be the one to take the iPad. However, none of them obtained her Apple ID or password before she passed on. 

They attempted to show Apple their mother's will, death certificate and solicitor's letter as a way of proving they can have access to the iPad, but Apple said this wasn't enough evidence.

Apple initially asked for written consent from the owner that her five sons can have her login credentials, but that obviously is no longer an option. Now, Apple wants a court order to prove that their mother was the owner of the iPad and the iTunes account.

"I thought we might use it as a shiny placemat," said Grant. "I'm a big fan of Apple, their security measures are great but we have provided so much evidence.

"At 59, my mum was fairly young, I've already lost my dad and it's a bit cold of them not to treat things on a case-by-case basis."

Apple offers security measures like Activation Lock, which makes it hard for thieves to sell a lost or stolen iPhone or iPad. It's apart of Apple's "Find My iPhone" feature, which allows you to find your iPhone, iPad or iPod touch using another device.  

Source: BBC News



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RE: Jesus H Christ Apple....
By JackBurton on 3/6/2014 10:41:06 PM , Rating: 1
Please stop with your anti-Apple bullsh!t. I for one am happy Apple goes to this level to protect their customers' information. I don't give a sh!t what sob story you give me. Get a court order if your relative didn't think to write down their Apple credentials before they passed. Sorry, not going to give out user information because you want a $500 device. Should have included Apple credentials in the will.

Nothing new to see here though. Just your standard anti-Apple troll BS from the usual suspects.


RE: Jesus H Christ Apple....
By Cheesew1z69 on 3/7/2014 7:47:49 AM , Rating: 1
quote:
Nothing new to see here though. Just your standard anti-Apple troll BS from the usual suspects.
And just your standard Apple can do no wrong bullshit troll.


"We don't know how to make a $500 computer that's not a piece of junk." -- Apple CEO Steve Jobs














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