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Apple's iPhone 3G is not all it's cracked up to be

Apple's 3G iPhone was met with much fanfare when it launched earlier this month. The new phone brought 3G download speeds, GPS hardware, and a new iTunes App Store among other things. The popularity of the iPhone brand along with the buzz created by Apple generated sales of over one million units worldwide within three days of launch.

All is not well in iPhone 3G land, however. The folks over at Engadget noticed that a number of people are noticing stress fractures/cracks in their iPhone 3G casings. The cracks seem to mostly affect owners of white 16GB iPhone 3G models, but owners of black iPhone 3Gs have reported problems as well (but to a lesser degree).

The majority of the cracks are showing up around the edges of the phone and near the headphone jack. Some people have reported seeing cracks as soon as a day after receiving the phone, while others saw cracks within the first one to two weeks of ownership.

Thankfully for most users, Apple's retail stores are replacing the defective units free of charge on the spot.

Many saw Apple's move to a plastic back for the iPhone 3G instead of aluminum (as seen on the original iPhone) as twofold -- the plastic backing allowed Apple to reduce production costs while at the same time increase reception for the greater number of radios within the chassis.

The news of the cracked iPhone 3Gs comes just a day after the phone was likened to Windows Vista in USA Today. The USA Today article pointed to supply problems, a cumbersome activation process, overloaded activation servers during launch day, and issues with the 2.0 firmware.

"Clearly, Apple is having manufacturing and software problems," said independent analyst Rob Enderle. "A star product like the iPhone does a lot of great things for Apple, but when things go wrong, it can bring down the entire image of a company."

"Vista wasn't finished, and that's what the iPhone feels like," Enderle continued. "It's been rushed onto market, even though it wasn't ready."

Apple 8GB iPhone 3G is available for $199 with a two-year contract with AT&T. The 16GB iPhone 3G rings in at $299 with a two-year contract.



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That is so amateurish!
By jabber on 7/30/2008 6:11:39 AM , Rating: 5
C'mon people dont we test our products before we let them loose on the market? Especially a device that will be sat on, dropped, squashed, rubbed, thrown etc. etc.

Stuff like that shouldnt happen to a major firm. I'm getting pretty surprised by how lax some firms are getting with quality control right now.

I would expect these kind of errors from a no name brand for the back of beyond but this kind of thing is silly. Sounds like someone screwed up in the plastics master batch dept. Maybe they had some white polymer that had been sitting around too long.

Either that or they had to reduce the thickness/density of the plastic to reduce weight or accomodate some new features.

But surely they test all this stuff?




RE: That is so amateurish!
By jabber on 7/30/2008 6:16:52 AM , Rating: 3
Or maybe they knew of the problem but it was too late to do anything before release so they decided to do a Ford Pinto and just deal with the issues individually as they appear.

Hopefully though they will sort the problem in manufacture later. At least no one should explode over this.


RE: That is so amateurish!
By FITCamaro on 7/30/2008 7:45:45 AM , Rating: 5
But if that were the case it'd be ok since they're Apple. Their failures are still successes.


RE: That is so amateurish!
By JasonMick (blog) on 7/30/2008 8:54:01 AM , Rating: 5
I don't think anyone would call the Newton a success...

http://en.wikipedia.org/wiki/Apple_Newton

Or Apple TV or Apple QuickTake Camera (most probably don't even remember that) for that matter...


RE: That is so amateurish!
By robinthakur on 7/30/2008 9:17:40 AM , Rating: 5
I'd say the Newton, while not a success for Apple was incredibly influential for its time. It just proves that good ideas often don't catch on and Apple should consider themselves very fortunate that the iPod proceeded to take over the world.

The Apple TV was just a medioccre idea to begin with and suffers from the fact that people just don't know what it does and how you would use it other than saying that it connects to a tv and allows you to play back your iTunes library through the tv, which is all I know about it. Maybe once people buy/rent more movies through iTunes it will make more sense, but I seriously doubt they have sold many of these devices.

Besides Jason, don't feed the trolls please ^_^


RE: That is so amateurish!
By lantzn on 7/30/2008 3:40:04 PM , Rating: 2
I own the Apple TV and love the rental feature. The biggest problem is the restrictions that the movie industry has put on Apple because they're worried they will gain to much control as they have with the music industry. It's really sad how they give other companies (i.e. Amazon) better deals with movies. Talk about paranoia.

Besides the iTunes Library (music, video, pictures podcasts) you have access to podcasts, YouTube, movie trailers and rentals. It's actually quite versatile. I just want the movie catalog to grow faster.


RE: That is so amateurish!
By cheetah2k on 7/30/2008 10:10:56 PM , Rating: 2
Compared to the old 2G iphone, the case quality is really lacking.

It feels so light, fragile and it scratches way too easy (without even having keys in your pocket)

The domed back casing is just asking to be broken as it doesnt even sit flat on a table or general surface.

When they make the rear in pressed aluminium (well finished like the macbook air) I'll consider getting one. Right now, I'll stick with my HTC Diamond


RE: That is so amateurish!
By audiomaniaca on 8/2/2008 3:31:10 AM , Rating: 2
Agreed! Aluminium is/was much better and better looking.


RE: That is so amateurish!
By fibreoptik on 8/4/2008 9:27:45 PM , Rating: 2
Yummm! It was a TASTY morsel wasn't it? ^_^


RE: That is so amateurish!
By mmntech on 7/30/2008 10:36:40 AM , Rating: 3
You forgot the Pippin.
http://en.wikipedia.org/wiki/Apple_Pippin
I wouldn't call them failures though. Just failures for Apple. A lot of these products were ahead of their time. The spirit was willing but the hardware and wallet were weak.

Anyway, I thought Apple had been using polycarbonate plastic, which usually takes a lot of abuse before it starts to crack like that. They must have changed the materials to cuts costs.


RE: That is so amateurish!
By othercents on 7/30/2008 10:40:50 AM , Rating: 2
Might be polycarbonate on the black ones, but not on the white ones. I haven't seen any issues with my iPhone other than having to shutoff 3G since it reduces the signal strength and makes me drop calls.

Other


RE: That is so amateurish!
By mondo1234 on 7/30/2008 1:15:32 PM , Rating: 2
They look like they are still selling well in San Diego. I was at the mall yesterday and the Apple Store (its quite big) was full of customers and there was a line outside about 50 deep waiting for iphones.


RE: That is so amateurish!
By othercents on 7/30/2008 7:17:55 PM , Rating: 2
They are and I doubt a few cracks are going to stop people from buying them. A friend of mine has one on back order.

Other


By Performance Fanboi on 7/30/2008 6:27:10 PM , Rating: 2
The Pippin was actually a fantastic idea that was way ahead of it's time - a game console that could play media files and network. Sounds a bit like Media Extender on Xbox to me.


RE: That is so amateurish!
By audiomaniaca on 8/2/2008 3:29:11 AM , Rating: 2
Wow, never heard about it before!


RE: That is so amateurish!
By awer26 on 7/30/2008 11:50:40 AM , Rating: 2
The problem with the Newton, Apple TV, and Apple Quicktake Camera was that they forgot to add the little "i" before it. Had it been called iTV, it would have taken off.


RE: That is so amateurish!
By lantzn on 7/30/2008 3:47:32 PM , Rating: 2
When they first show the prototype (rarely done) of the Apple TV it was named the iTV. They must have ran into some trademark issues to have to change the name. Even when it was released as the Apple TV Jobs had difficulty not calling it the iTV.


RE: That is so amateurish!
By Senju on 7/31/2008 12:21:19 AM , Rating: 2
Wait a minute. AppleTV is not a failure. If you use it as a add on option to HP MEDIA Server you get a really cool combination set. I can stream all my movies from HP Media Server via itunes to AppleTV. It is sooo cool do do it this way! :D


RE: That is so amateurish!
By Sunrise089 on 7/30/2008 10:58:36 AM , Rating: 3
Or maybe this is just anecdotal evidence in the era of web journalism where it's fashionable to show problems with any hot new device, but not talk about overall numbers.

We have no idea if this is 5% of all iPhones, or it's 5 iPhones and all of their owners posted on webforums that got linked to and reported on. I suspect it's the latter.

Imagine if Honda, Toyota, etc. released a new model of car that suffered 5-10 transmission failures in the first 1,000 miles, but was otherwise totally reliable. The big car and consumer magazines wouldn't even report it because such numbers represent a tiny fraction of total sales and aren't indicative of one own likely ownership experiences.

For whatever reason no such standards exist with web journalism right now.


RE: That is so amateurish!
By mindless1 on 7/30/2008 6:44:12 PM , Rating: 3
The difference is with the cars there was a defect or assembly (or user abuse) problem while in this case the design of the casing itself appears inadequate. It would be like ALL of the transmissions eventually failing prematurely because the designer valued form far too much over function.


RE: That is so amateurish!
By jstchilln on 7/30/2008 11:14:53 PM , Rating: 3
OMIGOD, isnt this what they complain about and make commercials about Microsoft. The media whitewash or hogwash from apple is that it is the perfect product and they never make a mistake. A cracked case I could live with but it's the BSOD on the new phone that I would have a major problem with.
Have they figured the OS bugs out yet?


RE: That is so amateurish!
By tallcool1 on 7/30/2008 11:51:46 AM , Rating: 3
quote:
C'mon people dont we test our products before we let them loose on the market?
Ask XBOX 360 owners whom have suffered the dreaded RROD.
So, no, Apple isn't immune to unexpected deficiences as other manufactures have likely faced. However they are handling it appropriately as MS did with the 360 by offering a free replacement. That doesn't give them a pass on the flaws, but is an acceptable response to the problem.


RE: That is so amateurish!
By mles1551 on 7/30/08, Rating: -1
RE: That is so amateurish!
By Alexstarfire on 7/30/2008 1:54:55 PM , Rating: 1
You'd think so, but companies only care about money.


RE: That is so amateurish!
By gcouriel on 7/30/2008 3:38:08 PM , Rating: 3
c'mon man... research before you post.

firestone was not solely responsible for the tire issue. ford was found to be partly to blame, because it was ignoring Bridgestone/Firestone's recommended tire inflation, telling consumers to underinflate the tires, which generated more heat than the tire could sustain, aggravating the problem

http://www.nhtsa.gov/cars/rules/rulings/UpgradeTir...

Also, the GM truck fiasco was a setup by Dateline NBC. they rigged the truck with small rockets to cause the tanks to explode! GM sued the crap out of NBC!

http://query.nytimes.com/gst/fullpage.html?res=9F0...

yeah, i think apple dropped the ball, if it is true that this is a wide-spread problem. however, where's it's just a couple of isolated problems, then forget about it. i'm hardly an apple or MS fan, but i can tolerate some of the problems, so long as they address them in the long-run.


RE: That is so amateurish!
By lightfoot on 7/30/2008 4:13:57 PM , Rating: 2
Last time I checked, nobody has ever been killed by an iPhone or an Xbox 360. This is not a consumer safety hazard; it is an inconvenience.

It's a pity that you weren't able to play video games for two weeks, or that your phone cracked and you had to drive all the way back to the Apple store – it's not a tragedy. At least you and your family weren't KILLED because your car exploded when the tire failed. There is no way that any consumer device will EVER be held to the standards of safety that autos are.

That level of quality and safety is cost prohibitive. You really don't want to pay to have the government crash test your phone. You don't want government mandates requiring you to have liability insurance in case someone is injured when you use your Xbox incorrectly. You don't want to have to be licensed to use your phone or game console, and you don't want to have to take it in and have it inspected annually to make sure it is still operating correctly. To compare consumer electronics to the transportation industry is silly at best and downright ignorant at worst.

If the battery was exploding and people were catching fire that would be one thing, but we are talking about a cracked piece of plastic for goodness sake. Even the 360 only flashes red lights at you - it doesn't self destruct and explode. It might be nice if you could maintain just a little perspective.


RE: That is so amateurish!
By Alexstarfire on 7/31/08, Rating: 0
RE: That is so amateurish!
By lightfoot on 7/31/2008 10:53:46 AM , Rating: 2
quote:
If you're going to ____ing nitpick about an analogy you're likely going to find differences. It's to make a similar comparison, NOT an exact comparison.


If you make an analogy while ignoring scale, cost and consequence, you have made a flawed analogy.

The iPhone to Xbox 360 is a good analogy: an inconvenience caused by poor design and a failure to fix it during testing.

The iPhone to Firestone tires and Ford Pintos is a bad analogy: death and bodily harm caused by systemic failures at multiple levels within a government regulated industry.

I agree with you that it is about money, but it is not because they don't care, it's because they cannot afford the cycles required to do the exhaustive level of testing required.

However I still don't get how a minor crack in the case constitutes a "glaring" issue. Any new product is going to have its share of defects, that's simply the nature of product launches. It is probably lucky that it is only a problem with the case - other defects could be far more troublesome and costly to fix.


RE: That is so amateurish!
By mindless1 on 7/30/2008 6:46:32 PM , Rating: 2
IF the replacement product has the same flaw and also breaks, it is not a reasonable solution. Customers buy expecting to never have to exchange it, that the company was diligent in designing it so that won't happen.


RE: That is so amateurish!
By winterspan on 7/30/08, Rating: -1
RE: That is so amateurish!
By GTVic on 7/30/2008 7:33:08 PM , Rating: 2
Obviously they would test the prototypes and probably they did a limited production run for testing as well.

The problem is that every supplier/assembler along the chain is constantly trying to maximize profit. The best bet is that someone decided to use a less expensive type of plastic or the size/thickness tolerances are too high.


RE: That is so amateurish!
By jabber on 7/30/2008 8:29:14 PM , Rating: 2
And potentially risk losing one of the most high-profile contracts going? Maybe. who knows?

However, one wonders how good a deal a manufacturer gets when taking on work for Apple.

It may be a case of you take a hit financially but the kudos of having an Apple contract pays dividends elsewhere in prestige. Unless you are a network provider.


I've also got a white 16GB...
By robinthakur on 7/30/2008 6:05:46 AM , Rating: 1
And apart from showing the dirt more than the old design, there aren't any defects with it, though I don't want to speak too soon. Will be keeping an eyes on it and am looking forward to the next firmware update to make things a bit faster and hopefully improve other aspects. I think my first iPhones were slightly higher build quality however. Felt nicer with the metallic back than the plastic one too.

Very impressed so far overall, especially with GPS and maps. Having to use a Nokia the other day felt like going back in time, I can't understand when some (that care enough to slag off the iPhone) say that its like a phone from 2 years ago in terms of spec. Have these people ever used one?




RE: I've also got a white 16GB...
By Master Kenobi (blog) on 7/30/2008 8:25:59 AM , Rating: 5
Yes. I find (as a business user mind you) that the Blackberry is more conductive to everything I want/need. iPhone is handy, and from a regular joe consumer stand point it's probably a heck of an improvement over a regular cell phone (no doubt here). I settled on an iPod touch eventually for personal use since I hate AT&T, and I hate the carry cases for the iPhone. I'm a long time fan of the blackberry holster, or cell phone that clips on and off with ease. Since I have to carry both on my belt every day it becomes restrictive to either leave the iPhone in a pocket, or go with one of those miserable belt clips for it that hardly do it justice.

It's really an interesting paradox. By market, the iPhone competes against regular multi-featured cell phones. But by function (or attempted function, depending on who you ask) it competes with business class Smart Phones (Blackberry, Palm, etc...). Frankly I hated Palm from day one, the damn stylus drove me nuts. Blackberry was pretty good, but the wheel was semi-restrictive. Fast forward and the Blackberries are sporting the trackball and full keyboard (on most models) with better tie-in to existing systems. Blackberries and any device running WindowsCE is also far more conductive to the corporate IT environment. Better security, control of what users can/can't load, remote erase, push mail, push updates, etc.... iPhone has a few of those features but still is lacking.


RE: I've also got a white 16GB...
By robinthakur on 7/30/2008 9:01:38 AM , Rating: 1
I also have a Blackberry for my corporate email but only because of restrictions on what we can connect to the network. I think they need to focus on the corporate side, as rather alot of people here have iPhones for their personal phones but have to keep a blackberry due to reasons like lack of full encryption and first gen Exchange integration. Would be nice to dump the BB if functionality was there on the iPhone.

The iPod touch I *was* keen on when it came out and I bought one, but quickly got annoyed and got an iPod classic. There's no compatible remote, or volume buttons and constantly having to remove it from a pocket/case/sock etc quickly got old. I regard it as little more than a promotional taster to get people interested in the iPhone and quickly palmed it off.

While undoubtedly at the moment Windows Mobile and Blackberry are far more practical options for a corporate space, hopefully this will not be so black and white in the future when more features are implemented and Apple realises the potential strengths they have due to the demand from corporate users. While we wouldn't consider giving a windows mobile device to our users (they hate them)Blackberrys are still pretty much the norm. The iPhone can affect change at the highest levels, as if a managing director in our company gets annoyed that he can't check his email through the iPhone, or he can't access what he wants through his MBA (and they all seemingly insist on having MBA's now...) policy will be changed in due course.

I think that the iPhone manages to throw off the smart-phone stigma by making everything hyper user friendly and intuitive without having to resort to poking the screen with a little stick and squinting at tiny icons while navigating a billion menus in an interface designed for a much larger screen. iPhone seems like a smartphone for the consumer market rather than the corporate market, which is odd... MK, your belt sounds like Batman's utility belt.


RE: I've also got a white 16GB...
By DASQ on 7/30/2008 11:14:38 AM , Rating: 2
Ever tried the app called 'PocketTouch' for the iPod Touch?

Use it while playing music while it's in your pocket, and you swipe left/right to change songs, swipe up and down for volume. It is not a slider, it registers over the entire surface of the screen so required accuracy is minute. And the iPod Touch screen is sensitive enough that I can use it through the pants I wear.


RE: I've also got a white 16GB...
By ChefJoe on 7/30/2008 9:19:59 PM , Rating: 2
I was looking for PocketTouch on the app store and couldn't find it.

Google, however, told me you need a jailbroken phone/touch to do it.


By Master Kenobi (blog) on 7/30/2008 11:36:39 AM , Rating: 2
Sadly the utility belt joke isn't far off the mark. My last job I also carried a Leatherman as well. Right now I'm packing the Blackberry, a regular cell, and of course the ID badge to get me in and out of doors. Would suck if I had to add more to it (and on some days I do sadly).


RE: I've also got a white 16GB...
By Alexstarfire on 7/30/2008 1:59:46 PM , Rating: 2
Why does it seem like every person who gets Apple products always has the same item multiple times. My dad is on his 3rd or 4th iPod now, and apparently you've had more than 1 iPhone. Is it just me or do you not really see this with other products?


RE: I've also got a white 16GB...
By lantzn on 7/30/2008 4:17:01 PM , Rating: 4
It's called user satisfaction. Because Apple designs the hardware AND software they have the ability to make things work together well. Though they aren't perfect they often create products that most people enjoy using.


RE: I've also got a white 16GB...
By jeff834 on 7/31/2008 1:03:19 AM , Rating: 1
huh? He's not saying they are satisfied with one Apple product so they buy others, he's saying why do you need a new iphone or ipod if you had one already? Normal people have their cell phones for long periods of time. I work in a Sprint store and I see at least a few 4+ year old phones a day. Apple buyers are different though they tend to buy the same thing over and over again after every slight change that's made (not to say that going 3G isn't a big change, but why would you buy a 2G phone that's pretty much built for the internet in the first place?). "Well at first I had the 5GB ipod, then I had to get the 10 gig, then the 20 came out and I was like whoa way more capacity than necessary! But of course I couldn't live without my 4 gig nano, and well I needed the 60 gig video to watch endless Steve Jobs keynote speeches." But I suppose if you can afford Apple products you can afford a new one of the same thing every month. So the point is, if you enjoy using Apple products so much, why get a new version of the same thing constantly?


By robinthakur on 7/31/2008 7:43:34 AM , Rating: 2
quote:
Normal people have their cell phones for long periods of time


I think you mean most people. Not every person behaves like that, especially in other areas of the world where cellphone contracts are not as restrictive as in the US. I answered the reason on why I had multiple iPhones above (FOR PROFIT!:)

The first iPhone works with WiFi believe it or not, and I always have access to Wifi in most places in the UK where I live, hence didn't really see the big downside with it being 2G only.

Whilst some people do behave as you mention with regards to iPods/macbooks/iphones, at least anecdotally, most people I know that have them use them and keep them until they stop working or they fancy a change of colour/capacity/form factor because they are happy using them. If they weren't they get another device, maybe from a different brand. Price is not a big deciding factor for everybody, let's remember.

I have a nano to take to the gym with me, an iPhone as my personal phone, and an iPod classic in case i get fed up with the touch only interface and want all my music with me (I also have an iPod Touch 8GB which I got to sample the iPhone's interface before committing and now need to sell :@). I swear that some people here simply hate the idea that people might buy a device and then enjoy using it. Where's the beef? :)


By robinthakur on 7/31/2008 7:28:06 AM , Rating: 2
To answer your question, regarding multiple iPhones, I resold unlocked iPhones for massive profit early on when the 2G was launched. In fact its still paying for my 3G :) I used to get new iPods when a model came out with an improvement I wanted. Is that somehow unusual?

Apple do lock you in to iTunes (if you purchase the mp3's through them...) so I think this has something to do with it, and in general most iPod users never have REALLY bad experiences with them, despite what you read on the net and obvious things like the earbuds being rubbish. If you like what you've experienced from Apple, why would you take a punt on something like a Creative, iRiver or a brown Zune? (ok the last one is a joke) If I have a bad experience with the brand I'll look at what else is out there, so I'm not blinkered in any respect.


By audiomaniaca on 8/2/2008 3:21:59 AM , Rating: 2
Not necessarily.

I have an iphone and I'm not getting another.
Watching it hanging (yes, freezing) everyday
makes me pissed off about how much I spent
for something that hangs more than a WM device.

I've had the first imac, back in 2000. It was
the most unusable computer and silly mouse I've
ever seen. Never bought any other after that.


By psychobriggsy on 7/30/2008 5:28:28 AM , Rating: 2
"The news of the cracked iPhone 3Gs comes just a day after the phone was likened to Windows Vista in USA Today. The USA Today article pointed to supply problems, a cumbersome activation process, overloaded activation servers during launch day, and issues with the 2.0 firmware."

The difference is that the supply problems are because Apple can't sell them quickly enough!

I do think that Apple does use commercial launches to perform final beta testing of their software, and of course there are the issues that only occur in production use. I feel they could test their software a bit longer before launching things with flaws. As for the cracking plastic, that's really not a good sign and seems to be yet another example of the lack of 100% quality control at Apple, possibly due to putting form before robustness.




By gcarr4499gt on 7/30/2008 6:19:43 AM , Rating: 4
Vista never had supply problems, a cumbersome activation process, or overloaded activation servers during launch.

The USA Today article was referring to the fact that both Vista and the iPhone 3G felt like unfinished products at launch.


By audiomaniaca on 8/2/2008 3:27:05 AM , Rating: 2
I've been using Vista since it's release. Again, NEVER had any problem or felt unsatisfied with it. Ok, the UAC (user access control) is a ridiculous idea and some software may be
incompatible (yet), but since day 1, I was happy with Vista. I didn't look like something unfinished, like my 2g iphone does...


By kelmon on 7/30/2008 7:04:02 AM , Rating: 2
I'm beginning to think that waiting is going to turn out to be a good idea. The current firmware is not supposed to be very good and I hope that the issues that it causes will be nuked, along with hardware defects, before stumping up the shitload of cash that Apple wants for one of these things.

I think it will be interesting to see if this problem is widespread or just effects a small number of devices. If so then this could be similar to a screen issue with the original iPod Nano caused by a bad resin mix in the factory and I'm honestly not sure if you can test for that.

Next they need to get rid of the Non-Disclosure Agreement for developers that is still in effect. What's up with that?


By bohhad on 7/30/2008 9:30:09 AM , Rating: 2
when it comes to tech, i always thought waiting was a good idea. bugs get worked out, price usually drops


By lantzn on 7/30/2008 4:23:50 PM , Rating: 2
I don't understand your reasoning here. The iPhone 1G was the "testing" product released over a year ago. The iPhone is now 2nd generation, the software has been worked on and the price has dropped dramatically since the first release. I saw the 1G iPhone and decided to wait for version 2. Now I've ordered two iPhone 3Gs and am looking forward to getting them..


By kelmon on 7/31/2008 7:04:30 AM , Rating: 2
Agreed - it's almost certainly the best idea but in practice it has to compete against the desire to have something first. That's always a tough fight and sometimes I am weak...


By robinthakur on 7/31/2008 7:54:14 AM , Rating: 2
Kelmon, I picked up an iPhone 3g White 16Gb in London last week, and haven't experienced any of the problems other people have seen apart from slow sync and very occasional slowdown in the interface (compared to my 2G's anyway) so I would not necessarily take a great deal of notice on the naysayers out there as they often have some axe to grind or are being thick and either putting it in their back pocket then sitting on it or keeping it in the same pocket as their keys . Why?? Someone please tell me would you purposefully place a highly polished, expensive and shiny device in the same pocket as something that you greatly suspect will scratch it? You can't protect people from their own stupidity much as one might wish to...


This blog above...
By jonmcc33 on 7/30/2008 8:03:49 AM , Rating: 1
...is definitely NOT Jason Mick approved. He will follow up with one of his own blog to boast about something with the new Apple 3G. What he can boast about yet we do not know but we are sure he'll make up something quite good.

But he will blame the stress fractures on Windows Vista users for being so frustrated by not owning a Mac. After all, everything bad in this world is because of Microsoft.

/Jason Mick rant




RE: This blog above...
By robinthakur on 7/30/08, Rating: 0
RE: This blog above...
By jonmcc33 on 7/30/2008 12:45:19 PM , Rating: 3
RE: This blog above...
By mindless1 on 7/30/2008 6:50:58 PM , Rating: 2
LOL

You've gone mad.


I've got a white 16Gb iPhone...
By Rolphus on 7/30/2008 5:30:20 AM , Rating: 2
...and there's no cracking/scratching/anything so far. I haevn't been especially careful with it, any more than I am with any other mobile/iPod/bit of consumer electronics.

Of course, now I've said that, it'll probably fall apart in my hands :)




By ksherman on 7/30/2008 8:39:05 AM , Rating: 2
Ditto. I like the plastic back, since its curved it fits nicely in the hand and the pocket.


meh
By WileCoyote on 7/30/2008 8:40:50 AM , Rating: 2
quote:
Thankfully for most users, Apple's retail stores are replacing the defective units free of charge on the spot.


nuff said. My first gen iphone experienced a hardware failure and the unit was replaced immediately, no questions asked. 1 hour from broken phone to new unit. What other manufacturer lets you drive to a retail location and swap out a 6 month old defective product with a new one?




RE: meh
By philmax on 7/30/2008 9:28:07 AM , Rating: 2
Maybe not a manufacturer, but when I had problems with my old Nokia phone Cingular (AT&T) replaced it no problem. I don't recall exactly how much time had gone by, but it was at least a couple months. I have had many friends that had problems with their phones and none of them had problems getting a new one from any major carrier. The problem would be that they would trade in their broken phone for a refurb one unless they specified, but I think Anand in his article had the same problem with the original iphone.


Vista
By thebrown13 on 7/30/2008 10:42:50 AM , Rating: 2
Popular misconception, but Vista WAS finished.




RE: Vista
By mindless1 on 7/30/2008 6:54:25 PM , Rating: 2
Maybe after SP2 it will be.


Mine had a stiff switch...
By CZroe on 7/30/2008 11:01:02 AM , Rating: 2
Mine had a stiff ringer silence switch, unlike my brother's 3G, but I took it home anyway because I thought it would loosen up. It did, but only because a crack appeared in the plastic surrounding it. Luckily, I already had one on the way to replace it after telling the Genius that people on the Internet were having their stiff switches fall off (true).

My local AT&T secretly forwarded me to an "iPhone Rep" in an international call center and that rep told me that the only way to do an advanced replacement without spending $30 non-refundable bucks was to bring it in an Apple Store. Strangely, even though they created and Apple Store reservation for me over the phone (remember, I called AT&T), the Genius told me that I could only exchange it at an AT&T store. Huh. Even stranger, she then checked inventory, ordered one, and told me to make the entire 80mi round trip again next week (way to go even sending me there AT&T). It's strange that she told me that I had to go to an AT&T store and then ordered one anyway without me saying a thing.




RE: Mine had a stiff switch...
By CZroe on 7/30/2008 11:06:14 AM , Rating: 2
Oh, and I added music to it and suddenly couldn't use any of my downloaded apps (crash back to home screen). I had to delete and re-download all of them and Pandora Radio had to be deleted twice (would keep saying that there was an update to 1.0 on the store, version reported itself as 1.1).


I knew it
By borismkv on 7/30/2008 6:23:47 PM , Rating: 2
The second I heard the 3G was going for the price it was going for I thought "They're ditching the aluminum casing for plastic." Looks like that's what happened. Apple's starting to cut corners. Give it another year or two and they'll be no better hardware or design wise than any other PC manufacturer.




RE: I knew it
By marvdmartian on 7/31/2008 11:10:02 AM , Rating: 2
Just proves that those that buy Apple products must be on crack!! ;)


Ring without the contract, it will not
By 16nm on 7/30/2008 8:07:11 AM , Rating: 3
quote:
The 16GB iPhone 3G rings in at $299 with a two-year contract.


LOL, Brandon. I can't imagine a last phrase being more perfect than that.




I was going to get an iphone 3G
By dickeywang on 7/30/2008 6:12:12 AM , Rating: 2
Until I had my hands on my friend's 1st generation iPhone and it locked up twice during a 3hrs dinner.




Simple equation
By DeepBlue1975 on 7/30/2008 8:59:12 AM , Rating: 2
If you buy something the first day it comes out without any testing results so far, what you're really buying is a pretty expensive lottery ticket, except that, at most, you can win by getting the quality product you expected for your money.
If you don't win... Well, you get mildly faulty hardware, somewhat buggy firmware, minor design flaws and poor endurance...

I never buy anything till at least I can read some "professional" reviews out there and see if the thing really lives up to its marketing campaign.




By jabber on 7/30/2008 9:50:16 AM , Rating: 2
...when Mr Jobs said "Guys we need to take on the crackberry!"

Have to say I loved my MK1 style colour Blackberry, hard as nails and just built for the job which was corporate email on the move. The later designs lost the plot to try to appeal to non corporate consumers.




Why
By MamiyaOtaru on 7/31/2008 1:39:51 AM , Rating: 2
Why the heck are we still quoting Rob Enderle




Irritation
By AmishElvis on 8/1/2008 9:28:44 PM , Rating: 2
These DailyTech posts are like f*cking minefields. Accidentally move your mouse over the wrong word and BOOM: annoyance.




Dear Fat Princess and Fat Prince:
By Baked on 7/30/2008 7:35:04 PM , Rating: 1
Don't sit on your iPhone.




Now cracks then a health hazard
By crystal clear on 7/30/08, Rating: -1
RE: Now cracks then a health hazard
By FITCamaro on 7/30/2008 7:46:48 AM , Rating: 5
If cell phones caused cancer every 16 year old girl with a cell phone would have a tumor the size of a baseball on their head.


By Master Kenobi (blog) on 7/30/2008 8:27:30 AM , Rating: 2
quote:
If cell phones caused cancer every 16 year old girl with a cell phone would have a tumor the size of a baseball on their head.

LOL, Agreed.


RE: Now cracks then a health hazard
By Brandon Hill (blog) on 7/30/2008 8:41:00 AM , Rating: 4
WRONG! A 16-year-old girl would have massive tumors in her fingers, not her head.

Everyone knows that girls don't use cell phones to talk -- they use them to TEXT!!!!


RE: Now cracks then a health hazard
By crystal clear on 7/30/2008 9:49:36 AM , Rating: 1
Well enjoy those comments....I really dont mind some fun...

But just to inform you-

The Israeli Health ministry has already issued a warning on this-

The Ministry of Health on Sunday published for the first time public guidelines for safe use of cellular and cordless phones. They call for limiting children's use of cell phones, avoidance of cellular communication in enclosed places such as elevators and trains, and use of wired, not wireless, earpieces.

The guidelines were drafted by Dr. Siegal Sadetzki, head of the Gertner Institute for Epidemiology and Health Policy at Sheba Medical Center, Tel Hashomer.

The measures proposed by the Health Ministry are based on a series of studies conducted throughout the world in recent years, which point to a connection between cell-phone use and exposure to cancer-causing radiation.
One of the studies was conducted by Dr. Sadetzki herself, in collaboration with experts in 16 other countries. The study found a clear link between cell-phone use and a rise in the risk of developing cancer of the salivary glands. In particular, it found a heightened risk for cancer among subjects who made long calls, especially in areas with few cellular antennae since the latter have to emit proportionally more radiation to ensure effective communication.


http://www.haaretz.com/hasen/spages/1006175.html

Well you never know.....just like cigarettes

Mobile phone manufacturers are today where cigarette makers were in the early 1950s: facing risks that may — or may not — redefine the reputation of their industry

Let the jokes begin again............enjoy.


RE: Now cracks then a health hazard
By mles1551 on 7/30/2008 12:04:18 PM , Rating: 2
Thats all fine and great, but over my lifetime doctors and their studies have flip flopped on every subject known to man.
Unless Dr. Zohan can give me concrete evidence (ex.chicken pox leads to red bumps) I'll continue to use my cell phone.

quote:
areas with few cellular antennae

How many places now have "few cell antenna"? Maybe this study is just 15 years behind the times or is only pertinent in Montana or former Soviet Republics.

quote:
In its announcement Sunday, the ministry added that, taking into consideration current Israeli standards, the amount of exposure to radiation resulting from cellular antennae is very low.

So, I'm supposed to avoid all sources of radiation? Am I going to get a tumor from the next Hot Pocket I nuke in the microwave?


By mindless1 on 7/30/2008 6:58:46 PM , Rating: 2
Nobody is trying to tell you what to do, only trying to give you information so you can make the best choice for your needs.


By crystal clear on 7/31/2008 2:26:04 AM , Rating: 1
Sorry could not respond to you earlier - Now get ready to recieve it-.

If the Israeli Health ministry issues a warning then there has to be credible evidence to issue such a warning.

Just every major company in any field has a huge R&D precense in Israel.Their output is simply amazing & fast.

You got to live here to feel the pace & intensity of a society so foused on R&D.

You can be rest assured that all this research material & finding have already been passed on to the FDA.

Expect a similar announcement from the FDA sooner or later.

In the meantime-

ARS technica has been tracking my comments & have posted a similar article on the subject.

Correlation found between cell phone use, childhood problems

| Published: July 30, 2008 - 01:30PM CT

http://arstechnica.com/news.ars/post/20080730-corr...

We the consumer have the right to know the facts & the truth.

As for the researchers findings-I will try to track it down & post on the site.


By SlipDizzy on 7/30/2008 12:04:32 PM , Rating: 2
Exactly! I'm pretty sure they're all texting their BFF Jill.


By crystal clear on 7/30/2008 10:08:03 AM , Rating: 2
Well you never know .....life is full of dirty surprises....

till then enjoy......


RE: Now cracks then a health hazard
By mindless1 on 7/30/2008 6:57:11 PM , Rating: 2
Just like with any carcinogen, you wouldn't expect a giant lump growing fast as a weed upon the first few exposures. The time period, the unknown reality of how many might actually get cancer if it is true, is a large gamble.


RE: Now cracks then a health hazard
By Icelight on 7/30/2008 9:15:52 AM , Rating: 2
quote:
Time to ask a simple quesion-
Are we safe ?


Yes. Topic over.


RE: Now cracks then a health hazard
By Master Kenobi (blog) on 7/30/2008 11:42:37 AM , Rating: 2
quote:
Yes. Topic over.

My thoughts exactly. There is alot of hot air over no substance. I've seen ZERO evidence that it raises cancer rates. They aren't 100% sure because cancer rates continue to rise, cell phone usage continues to rise. Therefore the theory is there must be a link between them. No evidence to support this claim, but the theory alone is enough to scare people.


By Eris23007 on 7/30/2008 4:57:16 PM , Rating: 2
Journalists of the world, repeat after me:

Correlation does not imply causality...
Correlation does not imply causality...
Correlation does not imply causality...
Correlation does not imply causality...
Correlation does not imply causality...


OK, now take two vioxx and call me in the morning.


By mindless1 on 7/30/2008 7:01:53 PM , Rating: 2
But the flipside is that lack of evidence doesn't disprove the theory either. As you wrote, if cancer rates rise, then serious scrutiny should be placed on all possible causes, even those which we might find convenient, desirable, trendy, etc for their other attributes.


By crystal clear on 7/31/2008 3:02:18 AM , Rating: 1
Just because you have not seen evidence that does not mean there is NO EVIDENCE-there are a lot of things you do not know.

Did you know 30 yrs ago that Cigarette smoking causes lung cancer -(If you were born in that time period)

It took millions of lives to prove it to you- well as I said it earlier

Life is full of dirty surprises. & remember there is always something you did not know....


By crystal clear on 7/31/2008 3:16:43 AM , Rating: 1
Kenobi - read this for example-

PITTSBURGH, Pennsylvania (AP) -- The head of a prominent cancer research institute issued an unprecedented warning to his faculty and staff Wednesday: Limit cell phone use because of the possible risk of cancer.

The issue that concerns some scientists -- though nowhere near a consensus -- is electromagnetic radiation.

The warning from Dr. Ronald B. Herberman, director of the University of Pittsburgh Cancer Institute, is contrary to numerous studies that don't find a link between cancer and cell phone use, and a public lack of worry by the U.S. Food and Drug Administration.

Herberman is basing his alarm on early unpublished data. He says it takes too long to get answers from science, and he believes that people should take action now, especially when it comes to children.

"Really at the heart of my concern is that we shouldn't wait for a definitive study to come out but err on the side of being safe rather than sorry later," Herberman said.

No other major academic cancer research institutions have sounded such an alarm about cell phone use. But Herberman's advice could raise concern among many cell phone users and especially parents. Watch Dr. Gupta explain more on cell phones and cancer risk »

In the memo he sent to about 3,000 faculty and staff Wednesday, he says children should use cell phones only for emergencies because their brains are still developing.



http://www.cnn.com/2008/HEALTH/conditions/07/23/ca...


"We are going to continue to work with them to make sure they understand the reality of the Internet.  A lot of these people don't have Ph.Ds, and they don't have a degree in computer science." -- RIM co-CEO Michael Lazaridis














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