Apple iPhone 5 Users Stuck with Massive Bills Due to iOS 6 Wi-Fi Bug
October 4, 2012 11:13 AM
Should Apple foot the bill?
To say that Apple has hit a few bumps in the road with the
launch of iOS 6
and the iPhone 5 is putting it lightly. Despite
selling 5 million iPhone 5s during the first weekend
, there have been numerous complaints about the device ranging from the
easily scratched aluminum body
to poor battery life to a camera that is subject to "
On the iOS 6 front, the biggest debacle has been with Apple's decision to use its own homegrown Maps application instead of Google Maps. The fallout from that decision was so disastrous that Apple CEO Tim Cook
apologized to customers
and directed them to use competing products while Apple got its act together.
Now, there is even more fallout brewing from another iOS 6 calamity. IPhone 5 users around the world (including Verizon Wireless users here in the United States) have experienced extremely high cellular data usage even when connected to a Wi-Fi hotspot. In other words, even though users were properly connected to a Wi-Fi network (be it at home or a public hotspot) iOS 6 disregarded this and allowed the devices to continue pulling cellular data instead.
As a result, Apple released a
carrier setting update
for Verizon Wireless iPhone 5 users to fix the problem. Verizon is
footing the bill in this case
However, the damage has already been done for some Australian customers that have blown through their monthly data allotments through no fault of their own. According to
, a Telstra customer blew through 5GB of data in just one week resulting in an A$1300 ($1,330) bill. A Vodafone customer is said to have used 20GB which was good for an A$6000 ($6,140) bill.
There is no word on when these customers will get a carrier setting update to fix the problem or if Telstra and Vodafone will eventually waive the overage charges for its customers. For Telstra's part, it's only stating that it’s aware of the problem and that it is investigating the matter.
But the problem is essentially Apple's fault and customers who thought that they were doing the right thing by connecting to a Wi-Fi hotspot are the ones that end up paying in the end.
user, nesl247, put it this way, "The providers shouldn't have to waive any of the data charges. What should be done is to send a giant bill to Apple. Their bug, their mess, their pocket."
“So far we have not seen a single Android device that does not infringe on our patents." -- Microsoft General Counsel Brad Smith
Apple Says "Purple Haze" is Normal Behavior for iPhone 5 Camera Images
October 2, 2012, 9:38 AM
Apple CEO Tim Cook Apologizes for iOS 6 Maps Fiasco; Tells Customers to Use Bing, Google
September 28, 2012, 9:11 AM
UPDATE: Brand New iPhone 5s Being Delivered With Scratches/Scuffs
September 25, 2012, 5:18 AM
Quick Note: Apple Sells 5 Million iPhone 5s During Launch Weekend
September 24, 2012, 9:08 AM
Apple Releases OS X 10.8.2, iOS 6
September 19, 2012, 3:19 PM
Best Secure Android Mobile Browsers:
December 5, 2016, 7:24 PM
Latest News, this is how the Moto X (2017) might look
December 3, 2016, 9:02 AM
Fake Apple Chargers Fail Safety Tests
December 2, 2016, 5:00 AM
FlowMotion veils its new smartphone stabilizer, FlowMotion One
December 1, 2016, 3:00 AM
Samsung Galaxy C7 Pro smartphone surfaces online.
November 30, 2016, 1:00 AM
Best Phones of 2016 - Priced under $650.00
November 27, 2016, 5:00 AM
Most Popular Articles
What Can You Do with Your New Echo Dot?
December 3, 2016, 5:00 AM
Sales Battle - Apple iPad Mini vs Samsung Galaxy Tab
November 29, 2016, 12:36 AM
Google Wi-Fi – A Scalable Wi-Fi Solution for any size Home or Apartment
November 30, 2016, 1:00 AM
PIQ ROBOTTM reveals its new artificial intelligence software
November 29, 2016, 12:59 AM
PlayStation 4 Pro – 4K Console for 4K TVs
November 28, 2016, 1:00 AM
Latest Blog Posts
e Guide: Mobile Security for 2017
Dec 6, 2016, 5:00 AM
Apple Car is Not Dead
Dec 5, 2016, 1:00 AM
Dec 4, 2016, 5:00 AM
Dec 3, 2016, 5:00 AM
Dec 2, 2016, 5:00 AM
Surface Ergonomic Keyboard
Dec 1, 2016, 3:01 AM
Chapeconense plane crash: Football rallies around Brazilian Team
Nov 30, 2016, 1:00 AM
How to Extends Your iPhone’s Battery Life
Nov 29, 2016, 12:49 AM
Nov 28, 2016, 1:12 AM
News: Fidel Castro
Nov 27, 2016, 5:00 AM
Nov 26, 2016, 5:00 AM
Changes in Social status affect the way genes turn on and off within immune cells.
Nov 25, 2016, 5:12 AM
Austrian far–right hopeful Hofer may back EU vote.
Nov 24, 2016, 4:00 AM
Final Fantasy XV Leaked Before Nov 29 Launch Date
Nov 23, 2016, 1:00 AM
Nov 22, 2016, 2:26 AM
Nov 21, 2016, 1:00 AM
HTC Makes Big Moves in China
Nov 20, 2016, 2:00 AM
Do you know who is the number one company in the word?
Nov 19, 2016, 5:30 AM
Foldable Cardboard ”EcoHelmet” wins James Dyson Award’s Top Prize
Nov 18, 2016, 2:39 AM
Scientists Discover Roundest Object Ever Spotted in Universe
Nov 17, 2016, 1:00 AM
More Blog Posts
Copyright 2016 DailyTech LLC. -
Terms, Conditions & Privacy Information