folks at PC
seem to find enough words to describe their love and admiration of
Apple's shiny gadgets, recently naming it the top
company in terms of product quality. The staff at CNN were
decidedly less kind to the Cupertino trendsetters, declaring the
iPhone 4 the "Tech
Fail" of the year.CNN describes
the Apple drama of denials ("you're
holding it wrong"), misleading claims that reception issues
fault of software (the graphics interface was drawing too
few bars), and finally a degree
of acceptance (users were granted free cases). Despite
naming it the worst tech bungle of the year, CNN does
soften the blow by concluding, "Months later, the problem is all
but forgotten and the phones show no sign of dipping in popularity.
So "fail," in this case, is a pretty relative term."Other
top "Tech Fail" picks include Microsoft Kin (#3), which
sales and was killed soon after its launch. Google's
Nexus One also earned a spot on the list (#4), not because it was a
bad product ("And here's the thing -- just about everyone who
tried out the Nexus One liked it."), but because Google messed
up by selling it online only ("Apparently, folks like
to get their hands on their gadgets before paying for them.")
3D TVs also earned a fail for costing so much and for failing
to fully deliver on their promise of theater-like 3D in
2010.The bottom of the fail list is occupied by various
online entities. Round off the list at #10 is Apple's
Ping social network, which most of us heard of briefly from its
press conference -- and then never thought of again. At #9 is
the Digg relaunch, which saw the content sharing service making --
and then pulling -- a set of controversial interface changes.
And at #8 is content farms -- those pesky companies responsible for
infomercials/paid articles on the "miracle weight loss product"
or "3 secrets to turn women on".Bringing up the
middle are Google
Buzz (#6) and Facebook (#5)
for failing to respect and protect user privacy. And Gawker
earns the #7 spot for its recent loss of usernames and passwords to
hackers, right after it went
and mocked the hacker community.
quote: How can anybody still like a company that acts like this and this wasn't the first time they did it?
quote: Dancing around an issue doesn't resolve said issue.
quote: Your version is too complex. Real simple one: Apple users just like to be anally owned by Jobs :P Anal pleasure is so exquisite and rare, no wonder this little club is kind of popular ;)
quote: If it didn't matter why did Apple hold a press conference about this so-called non-issue?If it didn't matter why did Apple offer free Bumpers to iPhone purchasers?If it didn't matter why are Apple trying to resolve this non-issue with the delay of the white iPhone 4?If it didn't matter, why has this been named CNN's tech fail of the year?If it didn't matter why did Consumer Reports not recommend this device after extensive testing?Just because something is accepted, that doesn't make it right. Like Apple customers accepting their devices, regardless of this fundamental flaw.
quote: Just because something is accepted, that doesn't make it right. Like Apple customers accepting their devices, regardless of this fundamental flaw.
quote: So you're saying that Apple customers/fans don't care about anything as long as the Apple name is attached, regardless of the number or severity of the issues - including but not limited to the inability to use a phone for its primary intended purpose.The logic above insinuates a lack of common sense. So pretty much what you are saying is that Apple customers have no common-sense.If this is the case, how can we listen to any arguments made by Apple customers if you purport them to have a lack of common sense.Thus their argument for the use of Apple products is invalid.
quote: Why do sad people mind so much about products you don't own and don't intend to buy?
quote: Do you feel perhaps you are missing out on something so must rubbish it in some sort of compensation?
quote: quote:Why do sad people mind so much about products you don't own and don't intend to buy?Yeah, I've been always asking myself same question, Tony, when certain Apple users make posts like "MS is dead", do YOU know why they do this even though they never have any intent on buying an MS product?quote:Do you feel perhaps you are missing out on something so must rubbish it in some sort of compensation?Indeed. Sounds like those Apple users are latent gamers or hardware choice lovers, so they are trying to compensate missing gaming or missing hardware choice on Macs like that - by posting "MS is dead" nonsense. Thanks for nice explanation, Tony.
quote: It can't be that simple can it?
quote: "I heard a rumour it's got something to do with making products people love"When you spend a fortune on a product that you perceive as superior you will never publically admit that it has issues, or you will look like an idiot."selling them via the best retail experience on the planet"On the planet? It's not even the best retail experience in the United States. Have you ever spoken to a "genius" in the genius bar? Have you tried to get a hold of a sales associate (especially when they are too busy "helping" some chick they think they can score with?) How about trying to get it out of them when they might get something in stock? "why don't you just keep calling, and we'll tell you"."and running the best customer support in the industry."Their second tier support is generally good (when you get someone on the phone that's either an engineer or talks to engineers). But I guess you completely missed the internal memos they give to their support staff telling them to deny there is an issue unless the customer persists.
quote: Clearly, making calls on your phone doesn't matter anymore.
quote: You can't fathom even an ounce of valid criticism towards Apple, can you?For a person of your seniority, I find that quite sad indeed.
quote: A couple of simple questions for you. Do you own an iPhone 4? If so have you had call reception problems with it? If the answer to either question is no then what on earth motivates you to post?