DailyTech - Apple Releases iTunes 7.0.1 to Address Numerous Issues

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Software Apple Releases iTunes 7.0.1 to Address Numerous Issues
Brandon Hill (Blog) - September 27, 2006 6:30 PM

17 comment(s) - last by abhaxus.. on Sep 29 at 3:48 AM

After all the complaints surrounding iTunes 7.0, Apple quitely releases an update

When Apple announced its new range of iPod music players two weeks ago, it also launched a new version of iTunes. iTunes 7.0 boasted a slightly redesigned interface, the ability to sync an iPod to more than one computer, a new "Cover Flow" view for album management, the ability to download album art from the Internet and support for full-length feature film downloads.

Shortly after the release of iTunes 7.0, however, the complaints started to poor out from users. There were problems with high memory usage, unexpected program crashes and muffled audio playback. Apple has seen fit to correct these issues and as a result has released iTunes 7.0.1. From the release notes:

iTunes 7.0.1 addresses issues with audio playback. In addition, iTunes 7.0.1 also addresses stability and performance issues with Cover Flow, CD importing, iPod syncing, and more.

All iPod users are encouraged to download the update or use the program’s auto update feature.

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Why fix it if it's not broken?

By OddTSi on 9/27/2006 6:48:47 PM , Rating: 1

I seem to remember all sorts of Apple fanboys and I think Apple reps themselves saying that the problems with iTunes 7 were exaggerated and in some cases non-existant. Why would you fix exaggerated and non-existant problems?

RE: Why fix it if it's not broken?

By nerdtalker on 9/27/2006 6:59:15 PM , Rating: 3

Certainly, a company that makes claims that their software is inherently better than everybody else's software (read: OS X) wouldn't dare release a broken version of their beloved market-dominating, iPod-joined, music-store accessing software? /sarcasm

Honestly, I think iTunes 7 was rushed to release because of the breaking (weeks before) of iTunes 6's FairPlay DRM implementation. Coencidence? I think not...

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RE: Why fix it if it's not broken?

By mac noob on 9/27/06, Rating: 0

RE: Why fix it if it's not broken?

By quiksilv3r on 9/27/2006 7:15:35 PM , Rating: 2

Lol...
Never, ever, call something perfect again. ESPECIALLY iTunes.

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RE: Why fix it if it's not broken?

By retrospooty on 9/27/2006 7:53:32 PM , Rating: 2

Apple is perfect... When that rule is faced with obvious proof to the contrary, smile and lie about it. that seems to be thier PR motto.

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RE: Why fix it if it's not broken?

By Dfere on 9/28/2006 9:32:32 AM , Rating: 1

You are a business Noob. Evey business does this, from your dentist to GM.

If you were in business for yourself, you'd say the same thing.

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RE: Why fix it if it's not broken?

By retrospooty on 9/28/2006 12:31:30 PM , Rating: 2

mmmmm ok... Whatever. If you dont think Apple's PR is far more blatant with thier false claims than other companies then so be it, you are likely a noob. I have been in the "business" world for over 15 years and have been watching the PC industry the whole time.

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RE: Why fix it if it's not broken?

By stmok on 9/28/2006 3:52:19 PM , Rating: 3

Dfere says...

quote:
You are a business Noob. Evey business does this, from your dentist to GM.

If you were in business for yourself, you'd say the same thing.

I don't know about your country, but here in Australia, if your dentist pulls some shit like this, you can get them de-registered and completely ruin their medical career. The rules over here are very different. They actually protect the consumer.

And no, I would never f*ck over my customers. I would admit to problems straight away and actively work with them to solve the problem. I would develop a close relationship with them, gaining their trust and earning a reputation that offers quality service, even if the screw up is my fault.

The difference between every other business that does it compared to Apple, is that Apple promotes superiority and perfection, if you buy their products. (Their "Mac vs PC" ads clearly convey that message). Their products are supposed to "just work", even near perfect. They're supposed to be "better". (This is often the reason for their premiums).

The actions of Apple are not new. Remember the hardware issues they had with their initial MacBooks? What about the white one starting to darken at the palm rests? They just flatly denied it until they caved in to their community, and admitted there were issues. (The people who assemble those MacBooks were retards, they put so much thermal grease that it was inhibiting thermal transfer between the heatsink and CPU! Which resulted in more noise, as the fan kicked in more often!)

Same in this case (and every case in the future). They will deny it, then issue a fix or admit to the problem later.

They still need to keep up with the public image of being "better". Admitting to problems straight away is gonna destroy that image.

Its one thing to look better, its another to actually be better. (Because the latter needs hard work, but has no need for a Public Relations or Marketing Dept to get involved).

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Fixes are good but...

By keitaro on 9/27/2006 7:26:58 PM , Rating: 2

I have to ask this... Does this updated version foils QTFairUse's ability to strip DRM from purchased music? As a Linux user, I'm curious if it still works or that it breaks it.

RE: Fixes are good but...

By randomlinh on 9/27/2006 8:46:35 PM , Rating: 2

QTFairUse never worked for me in the first place (itunes 6/7). The DRM free files would be the right size, but not play.

but this new update does fix a ton of issues I had.. namely w/ itunes playing and other video/audio related things going on (and by video, i mean both motion, and just pictures becoming corrupt).

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RE: Fixes are good but...

By Mojo the Monkey on 9/28/2006 5:29:50 PM , Rating: 2

i'm not sure *wink wink* but i hear that you had to re-convert those files to a playable format. sounds like you got to step 1 of 2.

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firmware...

By Eris23007 on 9/28/2006 12:23:47 PM , Rating: 2

Personally I just want them to finally release firmware with gapless playback for my iPod Photo 30GB.

...unfortunately I doubt it will happen anytime soon :-(

They seem to be focused on enabling such things for new products only.

RE: firmware...

By randomlinh on 9/28/2006 1:41:30 PM , Rating: 2

i believe it was technically impossible because of the audio decoder they used.. or something to that extent. these 5.5 ipods and next gen nanos are based on samsung chips

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Hrm...

By steelghost on 9/28/2006 1:12:46 AM , Rating: 2

I actually encountered a number of problems with 7.0

Syncing wouldn't always work, I would have to unplug my nano and plug it back in, sometimes i would have to repeat the a couple of times till it decides to work.

If I was playing music and then decide to watch a video in WMP with the music playing. iTunes decides to remix the music for me...

Also typo in article

quote:
problems poor in

Perhaps we should call the new Itunes...

By Dfere on 9/28/2006 9:34:00 AM , Rating: 2

Something to commemorate music, short lived players and short lived updates...

Perhaps Tempo?

This couldn't have come soon enough

By Staples on 9/29/2006 2:01:00 AM , Rating: 2

iTunes 7.0 has a lot of problems syncing with iPod. Hopefully this version works better.

still having problems with 7.0.1

By abhaxus on 9/29/2006 3:48:43 AM , Rating: 2

I for one am still having problems with the new version. iTunes 7 wouldn't play music at all for me, terrible noise (certainly not "muffled" playback) would start as soon as I played a song. I don't use the automatic syncing features with my nano so I don't know if that has been affected either way.

However, with 7.0.1 I have noticed that every few minutes there will be a "hitch" in playback. Almost like a very minor CD skipping. Kinda weird. I have been trying to force myself to leave the comfort of winamp and use itunes to make syncing with my ipod easier but I can't seem to get over the numerous problems with it. If only the nano could sync up to windows without itunes, I would be so much happier...