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Apple is now paying owners in the UK a bounty to return their yellowed iMacs.  (Source: Gizmodo)
Quality issues for firm continue

After a pair [1][2] of graphics driver updates to fix numerous issues, Apple is hoping to finally begin to put some of the many issues affecting its new 27-inch iMac behind it.  It still is being overwhelmed, though, with complaints of yellow-tinted screen images.

The yellow-tinting appears not to be the work of faulty backlighting LEDs.  However, no one is quite sure whether its an inherent problem to the LCD or a drivers issue.  Apple has delayed shipments 2-3 weeks over the last couple months.  It insists that the delays have nothing to do with the problems and are merely because the unit is so popular.  States an Apple spokesperson, "The 27-inch iMac has been a huge hit with customers and we are working to increase supply to meet up with strong demand."

In the UK, according to Gizmodo, the yellowed iMac problem is becoming so severe that Apple is paying customers a bounty if they are willing to return their units for a refund rather than try to get a replacement.  Reportedly the UK is out of replacement panels, so they were left scrambling for solutions to keep complaints low.

Apple is taking the machines off owners' hands and offering them a 15 percent premium -- which should add up to $300 or more.  Apple is offering fee pick up to customers in the UK and Europe.  It is unclear whether Apple has any similar policies in place for the U.S.

The forums over at MacRumors have lots of pics of yellowed iMacs, courtesy of a couple of victims.  The yellowing is often quite subtle, so some customers may not yet have realized their units are defective.  For those using their Macs for graphics design, though, the problem can ruin the machine's utility.




"We shipped it on Saturday. Then on Sunday, we rested." -- Steve Jobs on the iPad launch







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