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The numbers show that while the Classic iPod still leads, the iPhone and iPod Touch have quickly grown, surpassing the iPod Nano and Shuffle's combined unit count.  (Source: CNET)

The iPod Touch is the most popular new iPod among respondees, with almost no one wanting the low-end Shuffle.  (Source: CNET)
As it faces a stagnant market Apple struggles to reinvent the product that made it king

Like the passing of the seasons, a seemingly perennial constant is that time each year when people wonder what the new iPods of the year will be.  It is funny that such a small device should have such a big effect on the consumer, but the iPod truly stands alone on the impact on the music player industry and on the company that created it.

However, after years of innovating, shrinking, and revamping the device, its growth is finally slowing. As it nears market saturation, Apple is being forced to ponder the future of the iPod -- the device that is linked so inextricably to its recovery and success.  What does the future of the iPod hold?

It appears that Apple is focusing on computer-like iPods, be they the iPod Touch or the iPhone, for its next generation of products.  For better or worse, the company has made the decision that touch screens are the wave of its future, and it will try to market them heavily to its masses.  The sentiment is heard on the lips of Greg Joswiak, Apple's vice president of worldwide iPod and iPhone marketing, who at the unveiling of the higher capacity iPod Touch remarked that it was "a new type of device".

However, while Apple has focused on the touch screen industry analysts say that it needs to protect its low end by continuing to innovate.  To do this they suggest that Wi-Fi be added to existing models, that service bundles are offered, and finally that Apple put OS X on the smaller iPods as soon as the hardware permits.

The need for Apple to revise its strategy is extremely evident from the sales numbers.  Where the 2006 holiday season saw a hardy 50 percent unit growth, the 2007 season only saw a growth of 5 percent.  Fortunately for Apple, its revenue growth remained virtually constant, only falling one point to 17 percent growth in the 2007 holiday season.  This suggests two things; one that people are switching from older to newer iPods (which would not grow the total number of units) and that they're adopting cheaper and more efficient manufacturing.

While some customers may resent Apple a bit for its growing gross margins on its hardware, the business strategy is invariably working.  And so is Apple's heavy marketing of the new iPod lines.  A recent survey by CNET suggests that as many as 88 percent of its readers have an iPod.  More telling 34 percent have owned an iPod since 2003 or 2004 and an impressive 52 percent have owned two or more iPods.

It seems clear from the numbers that people aren't buying more iPods, but are replacing old ones with newer models, a key to Apple's ongoing success.  More good news for Apple comes in the survey of what iPod people want next. A healthy 60 percent wanted the iPod Touch, showing that Apple is correctly predicting the trend towards touch screens.  Further, 68 percent of people said that if given the option of an mp3 player/phone combination they would select the iPhone.

It seems people are drawn to the multifunctional nature of the Touch and iPhone, which allow users to send email, surf the web, run games, and run business and office apps.  Interestingly, despite the apparently strong desire for touch screens, people's single largest request for change in the iPod is more storage capacity.  While Apple does lead the market in storage with its 160 GB "Classic" video iPod, apparently users still are feeling the need for more storage, particularly on the lower end of the line.

Apple does have an additional piece of good news -- while its growth may be stagnant, no one is making meaningful gains on its vast lead in the MP3 market, even on the low end.  This suggests design, brand name, and storage space trump the feature set, as many competitors such as the Zune or offerings from SanDisk have more options such as FM tuners and voice recording.

Some analysts believe, though that as the low-end market grows, Apple may lose its grip as brand name will appear less.  Said CNET's Tom Krazit in his analysis, "The iPod brand is easily the strongest in the portable music player world, but as the low-end of the market spreads out into countless niches (think USB drives), Apple would have no real advantage over other consumer electronics companies that know how to crank out widgets in huge volumes."

Ross Rubin, an analyst with The NPD Group also fears that storage growth will soon outpace growth in music library size, at which point storage will become less of an advantage for Apple and it will have to rely more heavily on its reputation for being an innovator.  He believes Apple is correct in focusing on large-profit-margin, innovative products such as the iPhone and iPod Touch over more traditional designs.

Outside of hardware change, Rubin suggest one way Apple can make its products more attractive is with service bundles.  With only 13 percent of people surveyed saying that they would like to by an iPod Shuffle or iPod Nano, Rubin says something must be done or Apple will lose customers unwilling to pay the $299 for an iPod Touch.  He says that though Apple has long resisted it, an easy answer comes in the form of a subscription service.  Nokia recently adopted such a service, offering free unlimited MP3 downloads with all its music phones.

Still more potential for growth exists in the possibility of low cost music rental, which would allow users more of a trial before buying.  Such an idea would take an adjustment in the consumer mindset, but could be done.  Also Apple could continue grow its existing video rental services.

In the end, Apple may never be able to hope to repeat the dynamic growth that put it on top of the market.  But it can hang on to what it has.  While the Nano hurt the sales of the iPod Classic, and discontinued the iPod Mini it became Apple's best seller.  Likewise, the iPod Touch may be damaging to iPod Classic and iPod Nano sales, and may even undermine sales of the similar iPhone, but at least Apple is still selling units.  As Apple COO Tim Cook says, he'd rather Apple cannibalize Apple than someone else.

The season change and Apple continues to rely on new models and its brand name to do the trick.  But with market saturation, the company will have to continue to find ways to innovate with new services and direction or risk getting undercut by generic competitors.



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What I find amazing
By FITCamaro on 5/7/2008 11:50:43 AM , Rating: 4
Is how decidedly anti-DRM most people are but then how they love Apple which is a king of DRM bested only perhaps by Sony.

I guess cute and cuddly matters more.




RE: What I find amazing
By mmntech on 5/7/2008 1:11:58 PM , Rating: 2
Apple does sell DRM-free songs at the same prices as the protected ones now. Still, this is the primary reason why I never owned an iPod or used iTunes Store. Cowon's are probably the best since they're one of the few players beside the iPod that support lossless audio (FLAC). I personally just use my PSP and rip my music from CDs to 320kb/s AAC.


RE: What I find amazing
By FITCamaro on 5/7/2008 3:26:26 PM , Rating: 2
Yeah the PSP is pretty impressive. I've got one. Still haven't picked up Crisis Core.


RE: What I find amazing
By SoCalBoomer on 5/8/2008 12:51:18 PM , Rating: 2
Small selection without DRM, last time I looked.


RE: What I find amazing
By Oregonian2 on 5/12/2008 2:33:31 PM , Rating: 2
Had the touch been 32G and $299 when it came out, I'd probably have one to replace my previous video iPod. Instead it was replaced by an Archos 605 Wifi which is both cheaper than the 32G touch as well as much higher featured (lots of codecs (esp. video ones), larger screen, much higher resolution, 160GB drive, etc).


RE: What I find amazing
By xti on 5/7/2008 6:42:42 PM , Rating: 2
it does when it comes to womEn!


Pie Chart
By swampjelly on 5/6/2008 3:29:53 PM , Rating: 2
I'm assuming those numbers mean 12% of people that use an MP3 player other than an iPod?




RE: Pie Chart
By mdogs444 on 5/6/2008 3:33:04 PM , Rating: 2
I would assume you are correct. Or, it could just be a general group of 1000 people asked question, and out of that 1000, 120 didnt have any form of ipod.

I didnt see any citations of those charts in the article, so you never know.


RE: Pie Chart
By therealnickdanger on 5/6/2008 3:50:15 PM , Rating: 2
Maybe they are having a problem because they can't tell the difference between all the shades of green used in their charts. Might be a good place to start...

:P


RE: Pie Chart
By mikecel79 on 5/6/2008 4:02:45 PM , Rating: 3
Seriously who chose the colors for that. Those pie charts look awful.


RE: Pie Chart
By tallcool1 on 5/7/2008 6:53:20 AM , Rating: 3
My guess is that the person who made the charts pehaps is color blind.


what the touch needs...
By jlips6 on 5/6/2008 6:03:14 PM , Rating: 2
1.)to have coverflow taken off it, put on a CD, and then give a literal meaning to "burning a CD"

2.) To Give it a camera. I don't care if it's a little thicker, it would make it infinitly better.

3.) To make it thicker, so they can add a real hard drive and improve the battery a little bit.

4.) To get a new back cover that doesn't make it look like you have dipped it in a gas tank 5 minutes after cleaning.

That's basically it. The wi-fi sucks, and there's a couple other similar problems that are inherent in hand-helds, but those go beyond just the touch.




RE: what the touch needs...
By robinthakur on 5/9/2008 5:18:17 AM , Rating: 1
I beg to differ:

Coverflow is impressive when it works, and you have all the album artwork. I don't claim to use it but its impressive.

I'm not quite sure whether you're being serious when you say it should have a cd drive. I would imagine that sales would drop to 1 overnight, and that would be you buying one. Also making it thicker would be a mistake. Devices generally get smaller, they do not get larger. Going back to HD seems a bit of a backward step and i'd imagine that flash memory incremental increases will be the order of the day and a gradual phase out of hard disk ipods. An ugly bulky iPod with more functionality wouldn't be tolerated by Apple's target audience.

The camera is on the iPhone. Its important for Apple not to make the Ipod Touch too capable as this will cannibalize Iphone sales. The iPod Touch is like a taster of the iPhone and several people including myself bought an iPod Touch initially to see how the touch system worked before they bought an iPhone to get the full functionality of the design.

The iPhone improves on most of what you say, having a back which is anodized and not easily scuffable unlike every other iPod i've owned, and the camera. The wifi is actually pretty cool on both products, being a little more limited on the Touch, although this combined with the great web browsing, ipod store and Youtube access alone makes it better than 99% of devices out there. Would be nice to have wireless sync ability and the ability to share tunes but I can't see that happening anytime soon. Its not exactly holding back sales at the moment...


RE: what the touch needs...
By jlips6 on 5/11/2008 1:54:14 PM , Rating: 2
you are arguing from a buisness perspective, and I am arguing from a consumer perspective. They are two completely different things in this case.

Consumer: what I, as an individual want, out of this one product.

buisness: what the company can do to make money, out of multiple products that correspond with each other in ways that maximize sales.

I want the full thing, without the annoying phone feature (requires AT@T, strange billing system, etc). I don't argue with the validity of your argument from a buisness perspective, but I think that if they offered the iPod Touch with these features for more money than the iPhone, It would sell better.

And I still think coverflow sucks. I don't see how it's impressive, I never use it, you say you don't use it, so who will use it? You're essentially saying it's the program equivalent of a chotchke. I don't need a HD, increasing space for a SSD will allow for better drives. even a small increase in size would not harm the "beauty" of the product, while allowing for more features. I think that making an anodized cover wouldn't be too much trouble, and it would also make a great advertising statement. New scratch resistant cover! *sigh* like that'll ever happen.


RE: what the touch needs...
By Oregonian2 on 5/12/2008 2:26:21 PM , Rating: 2
Yes, several people I've talked to who have it tell me that Coverflow is fun to play with (and I've done so in a store) but not something one really can use. Pretty but not really useful.


Revenue or profit?
By Kenenniah on 5/7/2008 5:23:30 AM , Rating: 2
quote:
Fortunately for Apple, its revenue growth remained virtually constant, only falling one point to 17 percent growth in the 2007 holiday season. This suggests two things; one that people are switching from older to newer iPods (which would not grow the total number of units) and that they're adopting cheaper and more efficient manufacturing.


Cheaper more efficient manufacturing wouldn't directly affect revenue growth at all. Remember revenue is how much total money the company brought in, manufacturing and other costs aren't a factor. In the case of a product revenue is pretty much just based on unit price and units sold. If you had been talking about profit, that would make much more sense.




Other options..
By just4U on 5/14/2008 1:16:39 PM , Rating: 2
I picked up a Ipod for my girlfriend at christmas. It's ok and all but.. I think next time I'll be looking at other options by other companies.

I think that should be Apple's biggest concern. How to keep people from moving to other players.




"I want people to see my movies in the best formats possible. For [Paramount] to deny people who have Blu-ray sucks!" -- Movie Director Michael Bay






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