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Amazon's new shipping containers are much easier to open than clamshell designs and are environmentally friendly as they are recyclable.  (Source: Amazon.com)
Amazon is pushing for a friendlier box -- both for the customer and the environment

Retailers like Best Buy, Circuit City, and TigerDirect (CompUSA) may be different on deals and external appearance, but when it comes to the manufacturer products they stock, they're all the same and they all feature virtually the same bulky, environmentally-unfriendly, hard-to-open packaging.  From hard plastic clamshells that would turn away even relatively strong scissors, to plastic ties and tape, opening your purchase can be a painful experience.

It is unclear whether this packaging provides any benefit.  It may provide some additional protection or security, but if it does, both the retailer and the manufacturer typically have not stated this justification for the hassle.

Now one of the internet's largest retailers is taking a stand against bothersome packaging.  Amazon.com is launching its "Frustration-Free Packaging" initiative (JPEG), which aims to ditch the bothersome plastic packaging and replace it with an easy to open recyclable cardboard container.

So far Fisher-Price, Mattel, Microsoft and Transcend, have all committed products (various toys and electronics) to the initiative.  Amazon is pressuring more manufacturers to jump aboard as well.  The initiative currently has 19 products, but Amazon founder and CEO Jeff Bezos believes the potential is much bigger.  He envisions an "entire catalog of products in Frustration-Free Packaging".

The new shipping packages come in a variety of form factors, but generally can be either classed as a cardboard box with inserts to hold the product in position or a cardboard envelope for items such as flash memory cards (the smaller easy to open plastic storage case is still included).  All the shipping containers are easy to open and equally easy to recycle.

Will brick-and-mortar retailers and manufacturers team up to follow Amazon's lead?  Only time and customer enthusiasm will tell.



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It's about time!
By Tiamat on 11/3/2008 3:33:02 PM , Rating: 5
Many times have I rushed to open the damn blister packs only to suffer a severe cut from the jagged plastic or sore hands from trying to cut through the plastic with scissors. You shouldn't have to use kitchen-grade sheers.




RE: It's about time!
By FITCamaro on 11/3/2008 3:43:20 PM , Rating: 2
But I need my makeshift knife...


RE: It's about time!
By AstroCreep on 11/3/2008 7:53:13 PM , Rating: 2
Planning on a prison-stint in the near future? ;)


RE: It's about time!
By Cypherdude1 on 11/3/2008 9:44:47 PM , Rating: 2
Amazon.COM doesn't have to worry about theft, except from their own employees. It's easy for Amazon to make this stand. MP3 players and other devices have become so small, it'd be too tempting for customers to pocket them.

I don't know that the big deal is. All you need is a good quality standard-sized pair of stainless steel scissors. You start on the lower right side lip and cut around the package until you reach the lower left side. Leaving the entire bottom lip, you can now flip the package open and use it for storage if desired. A simple piece of tape, double-folded at one end, keeps it closed.

If you can build your own PC or install and use complex software, I'm sure you can perform this simple task without slicing your finger off.

B ^D


RE: It's about time!
By Jedi2155 on 11/4/2008 12:45:39 AM , Rating: 3
But at the same time it makes it much more difficult to repackage and return and still is a lot of effort :).


RE: It's about time!
By JonnyDough on 11/4/2008 2:02:52 AM , Rating: 4
Reasons to upgrade packaging:

1. Sharp.
2. Consumer unfriendly.
3. Environmentally wasteful.
4. COSTS AMAZON MORE TO SHIP IF PACKAGE IS LARGER?

Weight and box size determine shipping costs. Large blister packs = more expensive to ship.


RE: It's about time!
By JAB on 11/4/2008 5:03:29 AM , Rating: 3
I hate it when the bubble wrap weighs more than the item I am buying. I am not sure why anyone would consider their ability to open a package to be a sign of intelligence. Saving on packaging and shipping and eliminating all that trash seems like a truer mark of intelligence.

I have bought plenty of items that were cheaper delevered withe the bare part than just the shipping was just for the wrapping even without the part. Big empty boxes are great for making you think you are getting something bigger than you really are in stores. Not something I want to pay for or pay to ship.


RE: It's about time!
By othercents on 11/4/2008 11:02:33 AM , Rating: 3
I hate having to find something to open those packages. Last week I purchased scissors just for that purpose, but then couldn't open the package to get the scissors out.

Other


RE: It's about time!
By piroroadkill on 11/4/2008 4:08:16 AM , Rating: 2
Yeah, but even when you do get it open, the packaging is now completely destroyed, and cannot be used in the event you may want to return the item


RE: It's about time!
By AstroCreep on 11/4/2008 1:44:30 PM , Rating: 2
I wasn't talking about theft; I was talking about his "Make Shift Knife". Like a shiv in prison.


RE: It's about time!
By kzrssk on 11/5/2008 12:23:33 PM , Rating: 2
It'd only be too tempting for customers to pocket them if they're thieving antisocials. Honestly, I don't go around stealing everything in sight that doesn't have an antitheft alarm on it. You're going of the assumption that everyone is a criminal. If it's so easy to open today's plastic packaging as you say it is, then I don't see how that deters people from stealing the product today if they're already inclined to do so.

I therefore call shenanigans.


RE: It's about time!
By Integral9 on 11/4/2008 8:00:41 AM , Rating: 2
That may be the eventual outcome. But I'm betting he has post election plans.


RE: It's about time!
By Alexstarfire on 11/3/2008 9:26:02 PM , Rating: 2
Might wanna watch out, those shanks can be unpredictable at times.


RE: It's about time!
By The0ne on 11/3/2008 3:48:02 PM , Rating: 2
Yep yep :) And the cheap plastics they use on some products are even worse than the good plastics.


RE: It's about time!
By Kefner on 11/3/2008 4:02:10 PM , Rating: 1
I've ruined many pairs of scissors over the years cutting through this crap!


RE: It's about time!
By mmntech on 11/3/2008 4:12:04 PM , Rating: 4
I swear blister packaging was invented by Satan himself. I usually use my razor sharp Swiss Army knife to get them open, but I'm always afraid of damaging the product in the process of trying to get it out of its polyethylene prison. If I have difficulty, imagine how hard it is for my 85 year old Grandma to open this stuff.

It's good that Amazon is trying to encourage less packaging. I don't care about the environment that much but a lot of stuff is way over-packaged these days. I know the blister stuff is meant to discourage theft but I shouldn't have to do battle just to use my new memory card.


RE: It's about time!
By Alexstarfire on 11/3/2008 9:30:43 PM , Rating: 2
I don't see how it can discourage theft when you're shopping at an online e-tail store. In actual brick-n-mortar stores maybe, but certainly not online.


RE: It's about time!
By tastyratz on 11/4/2008 8:14:15 AM , Rating: 2
Agreed,
Things have gotten too bulky and too overboard lately and they need to tone it down. The computer game industry used to be a perfect example of this. Now the manufacturers have agreed to a fairly standard sized smaller box for pc games and it really has made purchasing games far more pleasing. No more competitions of who has the bigger box to get people to buy their game.
I think this is the case for many other blister packed consumer electronics - they are just too bulky to attract attention and too difficult to open.

I commend amazon for the initiative but that will really be limited to online etailers.

There has to be a trade off between packaging your products in a zip lock baggie, and selling them in a fire safe. I wouldn't mind "some" bulk to thwart theft - but don't make the packaging so thick I need a dremel to get the product and damage my purchase trying to open it.


RE: It's about time!
By Joz on 11/3/2008 4:23:53 PM , Rating: 2
I found that the Miracle Blade III rock and chop works wonderfully for opening blisterpackages...if you don't mind completly destroying the product. The all-purpose slicer works well, but dangerous. I found the best way to open stuff is to use a chain saw, go to the MFR, and demand they give me a OEM cardboard boxed item or Ill start slicing!.

/go to walmart/
/go to sporting section/
/go to knife cabinet table thing/
/but the 2" Kershaw folding clip-on spring-assisted opening knife./
/say good bye to anymore problems with blister packs./

My new least-favorite is Antec, 120mm with blistershell RIVETED together.


RE: It's about time!
By bobsmith1492 on 11/3/2008 4:28:08 PM , Rating: 4
Does the knife come in a clamshell package? Then what is one to do?


RE: It's about time!
By FITCamaro on 11/3/2008 4:54:26 PM , Rating: 2
Hope you can use the force.


RE: It's about time!
By Joz on 11/3/2008 10:41:26 PM , Rating: 2
Comes in easy open cardboard box!

KNIFE = SHARP
SHARP > Clamshell Blisterpackaging!


RE: It's about time!
By chronodekar on 11/4/2008 12:43:22 AM , Rating: 1
quote:
Does the knife come in a clamshell package?


Damn! THAT was good !!!


RE: It's about time!
By Reclaimer77 on 11/3/2008 6:01:00 PM , Rating: 3
Does the term " grow a pair " have any meaning to you ?


RE: It's about time!
By womble1 on 11/3/2008 6:52:43 PM , Rating: 5
"grow a pair"?

hmm, never thought to open a blister pack with my nuts, but hey each to his own.


RE: It's about time!
By TomZ on 11/4/2008 9:03:27 AM , Rating: 2
I sliced two of my fingers open trying to free a mouse from a Logitech package last week. I don't think it's a case of "manning up" and dealing with the tough-to-open packages. They are simply too hard to open. Something should be done.


RE: It's about time!
By gramboh on 11/3/2008 6:51:45 PM , Rating: 2
I've never been able to figure it out, are these blister packs meant to be opened a certain way? I've tried a few times just ripping them open but always have to resort to ruining scissors to do it. Insanity.


RE: It's about time!
By PrinceGaz on 11/3/2008 7:17:28 PM , Rating: 3
I haven't destroyed any scissors opening them yet, though it's always been a bit of a struggle.

My most recent encounter with the stuff was a USB memory-stick I bought recently which I needed to use before I got home. After attempt (and failing) to open it by stabbing it forcefully with my keys, I took it back to the store and had an assistant finally open it with some scissors. I'm sure if a bomb went off in the store and the roof collapsed, those memory sticks would all be perfectly intact in their blister packs afterwards.


Theft
By GoodRevrnd on 11/3/2008 3:47:20 PM , Rating: 4
Having worked in retail, I can assure you that the clam shells do not slow down theft one bit. If you have a box cutter you can remove the product just as easily as if it were an easily to open cardboard box. That's if they even bother to open it at all. I always found grab and runs were fairly successful.

Isn't it funny how the paying customer always suffers in these situations? Just like with DRM...




RE: Theft
By FDisk City on 11/3/2008 4:27:33 PM , Rating: 2
The sad thing is that retail security guards really can’t do anything. When I worked retail years ago, Lost Prevention was told to never try and physically stop anybody. If they saw some teenage punk running out the door with a PS3 or something, they couldn’t tackle him or anything. They weren’t even allowed to follow him outside to get a license plate.

I say they should at least get some form of weapon. Maybe ninja stars! They’re cheap and don’t require much skill. I mean, what’s the worst that could happen? It’s not like they’d be fooling around and accidently throw it into the eye of one of their coworkers, then dress him up as a puppy and seek medical treatment from a veterinary so they wouldn’t get in trouble.


RE: Theft
By FITCamaro on 11/3/08, Rating: 0
RE: Theft
By LorKha on 11/3/2008 4:58:44 PM , Rating: 3
Yeah, you can literary walk out the door with a item and Lost Prevention can't do anything about it. I worked at Sears and they did that all the time.

Once three dudes came in and took apart one of our display TVs. It was the newer Samsung HD TVs and they just came in, detached it from the wall, and walked out with it. Along with a ladder. What did we do, we called the cops but wasn't able to get licenses plate or take any pictures. Camera angles weren't that great either so they got away with a $3000 HD TV.

What did I do? Sat there and pretended nothing happened. We took out another TV a few hours later. Lame isn't it?


RE: Theft
By Cypherdude1 on 11/3/2008 9:17:38 PM , Rating: 3
Since they were taking time to dismantle the TV, why didn't someone call the police?

At So. Calif. Fry's Electronics, they have someone standing at the door who checks your bag, counts the number of items and compares them to your receipt. Also, there is a parking spot at the very front of the store which says "Police." A few times, there actually was a police car parked there. You just know someone was detained in the store office being questioned.
quote:
you can literary walk out the door with a item and Lost Prevention can't do anything about it. I worked at Sears and they did that all the time.


RE: Theft
By bighairycamel on 11/3/2008 5:12:47 PM , Rating: 3
quote:
I say they should at least get some form of weapon. Maybe ninja stars!

This one Lost Prevention kept wanting me to join because I'm pretty good with a bow staff.


RE: Theft
By timmiser on 11/4/2008 1:59:57 PM , Rating: 2
Is this "Loss Prevention" title a fancy name for the dude at the exit armed with the highlighter??


RE: Theft
By AlexWade on 11/3/2008 10:14:32 PM , Rating: 2
Got to love it when the criminals have more rights than law-abiding citizens. The very sad fact is if you make contact, they can sue. What a country.


RE: Theft
By phxfreddy on 11/4/08, Rating: 0
RE: Theft
By FITCamaro on 11/4/2008 7:47:11 AM , Rating: 2
quote:
The very sad fact is if you make contact, they can sue.


Maybe where you live.


RE: Theft
By HotdogIT on 11/4/2008 7:56:42 AM , Rating: 2
quote:
They weren’t even allowed to follow him outside to get a license plate.


You're either lying or simply got caught up in your "Loss Prevention is helpless" spiel and forgot to stop at some logical point.


RE: Theft
By Schrag4 on 11/3/2008 4:57:39 PM , Rating: 2
So...what you're saying is we can either switch to easy-to-open cardboard containers, or we can use box cutters, which allow one to open these containers 'as if it were an easily to open cardboard box'. Problem solved!

In all seriousness, though, I have to agree with everyone here. I actually do use box cutters to open these packages. I estimate that there's a slightly higher chance that I'll cut myself on the packaging vs getting cut by the box cutter. Nasty stuff indeed.


RE: Theft
By Alexstarfire on 11/3/2008 9:34:55 PM , Rating: 2
A surgical blade works just as well.


A way to beat the "Clam Shell".
By Innocent Hawk on 11/3/2008 3:49:19 PM , Rating: 5
Tin Snips. A Clam Shell's worst nightmare.




By lotharamious on 11/3/2008 5:46:45 PM , Rating: 3
quote:
Tin Snips.

Yep, +1 for you sir. I use tin snips all the time on this crap. You don't have to worry about silly plastic ruining a 5-lb pair of all-steel jaws-of-life-type performance!!! Now that's power!!!


MIssing Link
By mindless1 on 11/3/2008 8:04:56 PM , Rating: 2
You guys are the missing link apparently, it's not at all hard to open those clamshell packages with a decent large pair of scissors.

Apparently you can buy thousands of dollars worth of electronics but can't break down and spend $25 on a pair of scissors that will last a lifetime? Pathetic.




RE: MIssing Link
By chronodekar on 11/4/2008 12:41:33 AM , Rating: 2
Ummm.. is it really necessary to BUY a pair of scissors? As someone who has a decent electronics collection, shouldn't you already have SOMETHING at hand? Just improvise is my suggestion.

I've used knives (Ok, not THAT often, it gets dangerous), my mom's kitchen scissors (when she's not looking), my own wire-cutter (if it's the closest thing I've got) and on one rare occasion, I even used a candle . Just to melt the side of the plastic and rip the rest off. (I was feeling anti-metallic at that moment, so didn't want to touch a knife or the like)


RE: MIssing Link
By mindless1 on 11/4/2008 3:47:09 AM , Rating: 2
Necessary, no, common sense and far safer and easier than grabbing any random cutting tool? Yes. Don't be a tool, buy one. Think about it, a low cost item you use often and costs less than 50 cents a year for a lifetime of service.

Using the wrong tool for the job then (as some do) acting like it's harder to open because they have the wrong tool is senseless. Similarly, there's no reasonable complaint about it not being as easy to pound a #16 nail with a brick or a meat tenderizer mallet, when normal hammers exist.


Shave the whales!
By haukionkannel on 11/3/2008 3:57:53 PM , Rating: 2
Yep. It's good to see some improvement in this matter. I don't even know how much of waste material I have trown away from paccaging...




RE: Shave the whales!
By Schrag4 on 11/3/2008 5:48:55 PM , Rating: 3
Yeah, I know! I can't stand those scruffy looking whales either.


.
By sprockkets on 11/3/08, Rating: 0
RE: .
By sweetsauce on 11/3/2008 4:17:19 PM , Rating: 2
quote:
At least they offer free recycling of all ink and toner cartridges.
They should be paying us for those, since all they do is refill them and resell it as new.


RE: .
By sprockkets on 11/3/2008 5:47:16 PM , Rating: 2
Then they would legally have to be marketed as remanufactured cartridges.

When cartridges are refilled at say, Cartridge World, they don't just refill them; they also replace (on a toner cartridge) the wiper blade, empty the waste bin, replace the imaging drum and the developer. It ends up being not as cheap as refilled, but you get the same new print quality as if it were new.

If HP simply refilled their cartridges as you say they do, then their print quality would suck, and as experience has taught me, HP printing quality is very consistent over the life of their laser printers.


Bravo Amazon
By mfed3 on 11/3/2008 5:19:23 PM , Rating: 2
Way to go Amazon, you never cease to amaze me. Awesome website, awesome customer service, awesome prices, and now even more environmentally and customer friendly packaging. How can you go wrong? Keep up the good work and set an example for other etailers!




RE: Bravo Amazon
By johnbuk on 11/3/2008 5:29:52 PM , Rating: 2
Hate the damned blister packs, but Amazon is pretty wasteful in their packaging too. I regularly order books from them and whether I order 6 books or only 1 book it comes in the same sized box.

Less books = more packing material but same sized box.

A+ on eliminating blister packs due to their inconvience.
C- on throwing stones concerning environmental friendliness as the reason.


Glad to see this
By joshuaheard on 11/4/2008 8:31:44 AM , Rating: 3
I have long thought there should be a rule that all packages must have a way to open them without resorting to a tool (labels and safety seals included), or more than 3 steps (see one-piece mailed bank check/envelope where you must fold and tear 3 sides, in order: 6 steps).

Unfortunately, manufacturers make their packages bigger to make it seem to the consumer like he is getting more. Look how much cereal you actually get in a cereal box, or software, a book sized box holding a DVD. They also make them stronger to protect them in shipping.

Consumers opening them is their least consideration. Kudos to Amazon, may other retailers follow.




software packaging
By Stacey Melissa on 11/3/2008 3:44:10 PM , Rating: 2
Newegg had NOD32 retail and OEM versions both for the same $30 when I was shopping for it a few weeks ago. Same price, so I got the OEM version with much less packaging. It just came in a paperboard CD sleeve. A download would've been even better, if it were available and if I hadn't been purchasing the software for someone else. Any reduction in packaging stupidity, whether it's the abolition of those effing blister packs, or taking the empty space out of software boxes, gets applause from me.




By hans007 on 11/4/2008 7:52:44 PM , Rating: 2
well the packages are great for retail stores. its a shoplifting deterrant because all of them have those little rfids or metal things inside to set off alarms and you cant fit a giant ungainly plastic thing in your pants.

that said, its pretty pointless for mailorder. so they should have different packaging for mailorder.




WOOT!
By HostileEffect on 11/3/2008 9:12:58 PM , Rating: 1
WOOT!




They would be crazy to follow
By phxfreddy on 11/4/2008 6:50:41 AM , Rating: 1
this is an anti shoplifting thing. Retailers would be crazy. I'm sure they already lose enough money to sticky fingers without the parts being easy to depackage.




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