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Print 15 comment(s) - last by TomZ.. on Jul 19 at 11:10 PM

Dell slips to third with HP still leading global sales

Acer has been boasting for a while that it plans to dominate the PC market thanks to aggressive pricing and good products. The company has some of the nicer netbooks and notebooks on the market already, however, the PC market is traditionally topped by American firms like Dell and HP.

The latest results for the PC industry for Q2 2010 are in from Gartner and Acer has booted Dell from the second place spot for global PC shipments and is surprisingly close to HP, which still holds the top spot.

HP owns 17.4% of the global computer market and posted growth of 12.3% compared to Q2 2009. Acer owns the second sport with 13% of the global market with growth of 31.6% compared to Q2 2009. Dell is now in the third sport with 12.4% of the global market and 19% growth compared to last year. The biggest mover on the chart compared to last year is Lenovo with 47.2% growth from Q2 2009 to Q2 2010. Lenovo holds 10% of the global PC market. ASUS and Toshiba round out the top six global PC vendors with 5.2% and 5.1% of the market respectively.

"The preliminary second quarter results indicate ongoing improvement of the PC market, and it marks the third consecutive quarter of double-digit growth on a year-over-year basis," said Mikako Kitagawa, principal analyst at Gartner. "End-user spending grew approximately 13 percent in the second quarter. Average selling prices (ASPs) continue to decline, but at a much slower rate compared with the last two years."

The numbers for the quarter show that the netbooks or “mini-notebooks” as Gartner calls them are now entering the mature stage. Netbook shipments reportedly grew in the low 20% range, down significantly from the 70% and higher growth posted in Q4 2009 and Q2 2010.

"Mini-notebook shipment growth slowed significantly in the second quarter of 2010," Ms. Kitagawa said. "Mini-notebook shipment growth still exceeded growth rates of the overall mobile PC market, but mini-notebook growth slowed to the low 20 percent range compared with more than 70 percent in the last two quarters. This slowdown indicates that mini-notebooks are entering a mature growth stage."

HP still dominates shipments in the U.S. market with 25.7% share, Dell is second with 23.7%, Acer is third with 11.3%, and Apple is fourth with 9.8% of the U.S. market. Acer actually lost ground by a slight 0.1% compared to Q2 2009 in the U.S. market while Toshiba grew the most with 39.7% growth compared to 2009. Apple also grew significantly during Q2 in the U.S. with 24.7% growth compared to Q2 2009.



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Wouldn't touch with a 10 foot pole
By CurseTheSky on 7/16/2010 10:30:01 AM , Rating: 3
Every experience I've had with an Acer product has been poor. The monitor (24" TN panel) I bought for a relative felt cheap and literally has no adjustments (not even height!). The 24" TN panel ASUS monitor I bought for a different relative was superior in every way, and even had decent viewing angles, all things considered.

The Acer laptop (~2 years old, Core 2 Duo / Vista) I just fixed for a friend felt like it was made of toothpicks and hot glue. The screen would literally shake +/- 15 degrees just from moving the thing a few inches. Oh, and what was I fixing? The broken DC-in port (for the AC adapter).

A few weeks ago, I was at Walmart with my girlfriend and we stopped by the (small) laptop section. I had her press a few keys on the keyboard of each machine they had - a few netbooks, two Acer laptops, a Toshiba, and a couple of HPs. The HPs felt pretty solid, the Toshiba was mediocre at best, but she literally pulled her had back in disgust at the amount of flex on both Acer laptops. I don't know about you guys, I don't like the feeling of typing on top of Jello.

That's not to say other brands don't have their quirks - they certainly do - and I've used my fair share of Dell, HP, ASUS, Toshiba, Gateway, etc. products that felt cheaply made. However, Acer is usually at the bottom of my list when I want to buy a quality product. The reason they're doing so well (IMO) is due to their low prices. People go into Best Buy, Staples, etc. and they're stunned when they can buy a "huge" 20-22" monitor for $200 or less, or when they can get a full-blown laptop for around $400. It's really hard to prove to someone why they should spend double the price "just because" they'll have a better experience in the end.

I have to hand it to Acer, though; they've contributed to driving the average price down in a number of markets. 5-10 years ago, who would have thought you could get a full-blown laptop (not netbook) for under $500, or a 24" monitor for peanuts?




RE: Wouldn't touch with a 10 foot pole
By Pirks on 7/16/10, Rating: -1
RE: Wouldn't touch with a 10 foot pole
By Ammohunt on 7/16/2010 1:24:38 PM , Rating: 4
So you are saying people that buy Apple computers get to pay double for last years CPU's and graphics cards? You get what you pay for...exactly.


By Taft12 on 7/16/2010 2:45:18 PM , Rating: 2
There's a lot more to it than that. Pirks' tech support results are part of it, so is the calibre of OS and build quality. Now that we've reached a point where basically ANY CPU and GPU will get the job done for the majority of users, these factors become much more important, especially for the kind of user who doesn't frequent sites like DT.

(can't believe I'm on the same side of the argument as Pirks :P)


By Chocobollz on 7/16/2010 2:28:46 PM , Rating: 2
quote:
It's really hard to prove to someone why they should spend double the price "just because" they'll have a better experience in the end.

Wrong. Double the prices =/= better experience. I've seen and tried a lot of Toshibas and they're not so much better than its equivalent Acers sold at 60-70% of the price. If it was 10-20% more expensive maybe I would buy it over an Acer one, but with a 60% premium, I definitely will say, HELL NO!


By JollyRogers on 7/16/2010 10:48:25 PM , Rating: 2
Acer support Sucks! They are one of the most lousy support people I ever talked to! They really dont know what they say, I just threw an Acer notebook into the bin and got myself an HP! HP notebooks looks awesome, have great support and value for money is 100%


Take notes
By HostileEffect on 7/16/2010 9:40:04 AM , Rating: 3
quote:
Acer has been boasting for a while that it plans to dominate the PC market thanks to aggressive pricing and good products .


People vote with their wallets.




RE: Take notes
By frobizzle on 7/16/2010 10:17:03 AM , Rating: 5
quote:
People vote with their wallets.

That's for sure. I had one Acer laptop and it was complete crap.

They are truly the 21st Century Packard Bell.


RE: Take notes
By Taft12 on 7/16/2010 10:45:00 AM , Rating: 2
Agreed with the quality of Acer laptops, but I have had good experiences with their LCD monitors over the years. Desktops have been not bad either.


.
By StevoLincolnite on 7/16/2010 9:40:30 AM , Rating: 1
I've actually never seen a modern Apple PC in real life, none that were made after the year 2000 anyway.
So to me it's actually surprising they had such growth, then again in the US of A, it is probably a different story than here in Rural Australia where there is different marketing and demographics.

And Dell... Besides the monitors, I always viewed them as the "Cheap and Nasty" brand of system manufacturers, so do many others which probably explains there fall from "power".




RE: .
By Akrovah on 7/16/2010 7:09:28 PM , Rating: 2
Cheap and Nasty?

I don't know, every Dell I've worked with in the last 5 years was leaps and bounds above other brands I've had to deal with. Plus Dell seems to be the only OEM that still packages straight Windows install discs instead of system restore discs (or the even worse system restore partitions) so that when you get the system home you can do a clean build with just the OS and drivers and get rid of all that OEM crud nobody really wants.


RE: .
By Donkey2008 on 7/19/2010 3:26:44 AM , Rating: 2
AMEN.

Dell isn't flashy, but they get work done. I'm not saying Dell is godly with no fault, but at the same time I have run into tons of supposedly "qualified" IT people who blame Dell for problems that have nothing to do with their hardware. In fact, after 15+ years in IT, it still amazes me how many tech people cannot differentiate between a problem with software vs. a problem with hardware and then go on to blame the manufacturer anyway (i.e. "the user's CRM crashed...again. Stupid Dell!"). Other than a few older Optiplex that were replaced during the bulging capacitor days, I rarely, if ever, have problems with Dell workstations or laptops.

The inclusion of a clean install disk is primo and, like you said, something other companies don't do. The service tags don't hurt asset management either.


Acer should be #1
By bwave on 7/18/2010 9:00:10 PM , Rating: 2
To the detractors below:

Some of you are idiots, really, how hard is it to http://support.acer.com and click on 'Fix my Acer' and type your serial number and get a return authorization?

Whenever we've ever had just a bad hard drive or keyboard, you call them and they'll send out a replacement part and a call-tag for the bad one. One of the easiest companies to deal with.

And HP, do you realize how many MILLIONS of defective notebooks they've sold, the entire DV2000/6000/9000 series had an extended service period than HP said sorry you're screwed. From No post, no video, not detecting wifi, not charging batteries. Come on now, even CHINA has a class action suit against HP for shoddy products.

Acer didn't get to #2 buy selling junk. They are a durible product for the money. You can buy 4 to 5 Acer notebooks for the price of 1 apple. Let your employees beat the crap out of them, when they break it hand them another. Apple and Sony are pricey to start, and beyond expensive to repair. HP looks pretty, but makes alot of defective models. Toshiba is pricier and always seems to have overheating problems. Lenovo is just made cheap, but seem "ok" just no style at all. Asus models are poorly heatsink compounded from factory.

Acer cannot be beat on netbooks, very solidly built - have you ever seen an HP or Dell netbook, VERY CHEAP plastic, easily breakable. I've seen people pound away on Acers without breaking (as long as you replace the disc based HDD for an SSD).

Acer monitors are the cheapest priced (other than asus) and have a 3 year warranty. I've sold thousands, very low failure rate. When they do, go to fix my acer and the repair process if fairly quick and painless.

Acer should be ranked #1, and if the FTC would ever sue their balls off HP for the known defective products they refuse to fix, maybe they will be.




RE: Acer should be #1
By TomZ on 7/19/2010 11:10:16 PM , Rating: 2
>> Acer cannot be beat on netbooks, very solidly built <<

Go out and read reviews across the 'net - Acer's build quality is sub-par and their support is terrible.

The reason that Acer is growing faster than HP and Dell is because they are cheap. In a recession, cheap sells.


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