Sources: BGR, AT&T
quote: Way to be internet assholes.
quote: People bounce between AT&T and Comcast over constant disappointment from each provider
quote: The problem with AT&T is they are an industry leader, a monopoly, and do not care about their customers. As you have reminded us, they have the lowest customer satisfaction rating of any wireless carrier, and as a company, probably the lowest of all competing companies in competing markets.
quote: Everyone made such a big stink that they tucked their tails between their legs and abandoned it.
quote: Evil socialist Finland has cheaper and better plans despite full coverage even in sparsly populated areas and 1/2 the population density of the U.S
quote: Wireless devices today are more sophisticated than ever before. And because of that, the costs associated with upgrading to a new device have increased and is reflected in our new upgrade fee. This fee isn’t unique to AT&T and this is the first time we’re changing it in nearly 10 years.
quote: We've had a disastrous 4th quarter because our buyout of T-Mobile fell through. We paid them $4B for it, so we need to recoup the cash. Everyone also charges this fee and this is enough reason for us to double it. Fuck you customers.