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ATI TV Wonder 650
In stores this week and immediately pulled out

In what appears to be a quick retail turnaround, ATI has issued a major nationwide recall of its ATI TV Wonder 650 graphics cards. Although details of the recall remain unclear and ATI has not issued official reasons for the recall, several readers have emailed DailyTech noting that the TV Wonder 650 cards have begun disappearing from store shelves.

Retail chains such as Best Buy were the first to take the new cards off store shelves. A few readers have emailed DailyTech claiming that ATI TV Wonder 650 was already off the store floor this morning. One DailyTech reader emailed us to claim, ATI has also asked Best Buy stores to note to customers that a "similar product [will be released] in the near future." At this time, no word has come out on what the new product actually is, or if the defective card actually made its way to customers.

The majority of the recall seems to affect Best Buy stores, where an ATI insider has noted that there is a problem with the boards. An ATI insider told DailyTech "the TV Wonder 650's have been removed and were mostly in Best Buy chains. They claimed to have 40 channels, but only about 30% to 50% of them worked." At the moment, it's also unclear whether or not more recalls will be issued in other retail chains such as Fry's Electronics.

ATI PR and official roadmaps have been talking a great deal about the TV Wonder 650, and the roadmaps indicate that the product is still on schedule. DailyTech originally covered ATI's release of the TV Wonder 650 as well as the TV Wonder 200 here. The 200 model, however, appears to be safe from recalls.


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Is it possible?
By mixpix on 8/28/2006 8:46:12 PM , Rating: 4
Is it possible that somehow this card let users get around DRM or something and that's why it was pulled. I have a hard time believing that the card could just be that bad and still make it to the stores.




RE: Is it possible?
By LumbergTech on 8/28/2006 9:08:29 PM , Rating: 2
that was the first thing that came to mind to me as well, but it is just a paranoia theres no evidence theres no info whatseover about whats going on


RE: Is it possible?
By Esquire on 8/28/06, Rating: 0
RE: Is it possible?
By yacoub on 8/29/2006 7:50:18 AM , Rating: 3
my first thought as well.


RE: Is it possible?
By Alphafox78 on 8/29/2006 8:57:20 AM , Rating: 3
There is no content protection with analog tv tuners, they record whatever you want.


RE: Is it possible?
By SunAngel on 8/29/06, Rating: -1
RE: Is it possible?
By Alphafox78 on 8/29/2006 11:55:13 AM , Rating: 3
I have a Hauppauge PVR-150
I have never run into these problems, but I dont burn stuff to dvds either.


RE: Is it possible?
By Trisped on 8/29/2006 11:14:54 AM , Rating: 2
Since they have just moved to a new tuner that is very small compared to the old one, it is much more likely a problem with this component then DRM protection. DRM can be fixed with software and driver patches, while a hardware faults must be physically addressed.

ATI probably knew about the problem, but thought it was something that could be fixed with a patch. Luckily the realized that it couldn't be before it was bought by customers.


Recall Hoax?
By golfe on 8/29/2006 10:40:03 AM , Rating: 2
I am uncertain about the validity of this news story.

The ATI website does not list any official recall notice.

In addition, I just contacted ATI technical support and spoke with 2 different support personnel (including a manager) regarding any recall for this product.

I was advised by them that, at this time, they were unaware of any official recall on this product and that, at this time, there is no reason for me to return the product.

Why would Best Buy be removing these from shelves? Can someone confirm this? I do not believe a recall would be coming from Best Buy - only ATI should be issuing recalls for its products.




RE: Recall Hoax?
By Trisped on 8/29/2006 11:31:46 AM , Rating: 2
It could be the batch sent to Best Buy was bad. They are the only retailer that seems to be affected by the recall.


RE: Recall Hoax?
By Tebor0 on 8/29/2006 12:38:01 PM , Rating: 2
I don't see a source or anything other than assumptions in this 'news' article.

True or not this article doesn't backup the statements.


RE: Recall Hoax?
By Tebor0 on 8/29/2006 12:38:54 PM , Rating: 2
Sorry. "ATI Insider"


RE: Recall Hoax?
By KristopherKubicki (blog) on 8/29/2006 3:28:48 PM , Rating: 2
We had a few news submissions about it, including two emails claiming to be BB employees. We then called an AIB partner and received verification that the cards were being pulled from store shelves with the quote above. We're trying to get more information on this as well.


RE: Recall Hoax?
By Deauboy19 on 9/11/2006 5:27:35 PM , Rating: 2
Im an Ex-bestbuy computer sales employee. The last time that an ATI product was recalled was the ATI HD Wonder TV tuner. It was taken off the shelves and sent back to ATI that morning. The reason given to me, by the store product process manger, was that the remote controls were bad. However the product was still being sold on ATI's website. Strange.


RE: Recall Hoax?
By AGReklaw on 8/29/2006 5:43:37 PM , Rating: 2
Could this news be from the same source that started the MSI recall rumour? See link...

http://www.xbitlabs.com/news/mainboards/display/20...


Subject
By Howard on 8/28/2006 9:36:51 PM , Rating: 2
It's not just a recall... it's Total Recall!




RE: Subject
By GoatMonkey on 8/28/2006 11:25:17 PM , Rating: 2
Get your ATI to Maaaars!


RE: Subject
By Alphafox78 on 8/29/2006 8:56:20 AM , Rating: 2
lol
Get ready for a big suprise!


RE: Subject
By Samus on 9/3/2006 5:53:24 PM , Rating: 2
Two weeks.


OTA HD
By bobobeastie on 8/29/2006 8:54:57 AM , Rating: 2
I have one of theses cards and have been following many forums where people who made the same mistake are conversing. The problem that nearly everyone is having is that OTA HD support is non existant. The box states that an amplified antenna is needed. I bought a $40 philips antenna and it did not work.

Here is my question. I bought the card at home before I went back to college. There are no Best Buys within an hour and I don't have a car, so what will Best Buy/ATI do for me?




RE: OTA HD
By Trisped on 8/29/2006 11:29:59 AM , Rating: 2
Contact ATI tech support and tell them the problem. Also have proof of some type showing that there are HD signals in your area. The ATI tech should tell you what to do.


RE: OTA HD
By bobobeastie on 8/29/2006 3:01:28 PM , Rating: 2
I was already talking with them when the TItan Electronic Program Guide failed to work (worked after XP reinstall caused by removing all ATI software/drivers). The word from ATI is to suscribe to this knowledgebase article 737-23131. This is by no means a problem that only I am having. The reviewers apparently recieved cards with different chips, so they worked with OTA DTV recieving, and maybe a couple consumers recieved working cards (multiple in line amplifiers.

The standart ntsc image however is better than any other cards. You also dont have to send an audio cable into your sound card.