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900-some units affected by faulty OS build

Research In Motion just can't escape bad press lately. After a weak launch of its much-anticipated BlackBerry PlayBook tablet, the Canadian firm lowered its second-quarter profit outlook as a result.

Now, there are reports of a PlayBook recall. According to an official statement from RIM to Crackberry, the recall affects only about a thousand of the tablets that were shipped with a flawed OS build. 

The full statement from RIM:

RIM determined that approximately one thousand BlackBerry PlayBook tablets (16 GB) were shipped with an OS build that may result in the devices being unable to properly load software upon initial set-up. 

The majority of the affected devices are still in the distribution channel and haven't reached customers. RIM is working to replace the affected devices.

In the small number of cases where a customer received a PlayBook that is unable to properly load software upon initial set-up, they can contact RIM for assistance. 

Crackberry has also posted all the affected serial numbers

If the PlayBook goes on to sell the 3 million units analysts expected it to pre-launch, then a recall affecting 900-some units is quite minor. If RIM can get to most of the units before they get into consumers' hands, that would diminish the harm even further.  

Still, though, it's another speed bump for a company that is in desperate need of some positive news.





"You can bet that Sony built a long-term business plan about being successful in Japan and that business plan is crumbling." -- Peter Moore, 24 hours before his Microsoft resignation
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